Technical Services Engineer Representative
Pure StorageBangalore, India
Full Time
Posted November 20, 2025
Apply Now
Application opens on company website
Job Description
A Technical Services Engineer at Pure Storage is responsible for troubleshooting and resolving customer technical issues related to hardware and software, performing implementation tasks, and collaborating across departments to ensure customer satisfaction and continuous support.
Key Responsibilities
- Troubleshoot and resolve customer technical issues across all severity levels.
- Perform implementation tasks such as software and hardware upgrades and RMA dispatch.
- Collaborate with internal teams to address customer issues and share knowledge through documentation.
- Manage multiple support cases and projects simultaneously.
- Communicate effectively with customers, providing clear and professional updates.
Requirements
- Hands on experience in customer-facing and or technical support work
- Willingness to work in shifts
- Experience with customer service and or exceptional interpersonal skills
- General technical aptitude, attention to detail and ability to take initiative
- Willing to work collaboratively and be an active team player
- Desire to learn, grow and seek continuous improvement
- Good communication, organizational and time-management skills
- Bachelor's Degree in Computer Science or related technical education preferred, not required
Benefits & Perks
Compensation/salary range (not specified in the posting)
Work schedule including shifts, weekend, public holidays, and on-call duties
Work environment perks including flexible time off, wellness resources, and company-sponsored team events
Opportunities for learning and growth
Inclusive and supportive team culture
Ready to Apply?
Join Pure Storage and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Pure Storage
ServiceNow Solutions Architect
Pure Storage
NEW
Santa Clara
Full Time
14h
$165k-248k
Senior Manager, Domestic Tax
Pure Storage
NEW
Santa Clara
Full Time
14h
$176k-265k
Software Engineer, DRaaS
Pure Storage
NEW
Prague
Full Time
14h
More jobs in Bangalore, India
Staff Engineer
Celonis
NEW
Bangalore
Full Time
2d
Senior Software Engineer
Celonis
NEW
Bangalore
Full Time
2d
Data Engineer
Celonis
Bangalore
Full Time
3d