Support Tools Developer, Python
Pure StorageBellevue, Washington
Full Time
Posted December 19, 2025
$101k - $218k
Apply Now
Application opens on company website
Job Description
The role involves designing and developing high-performance automation and diagnostic tools using Python to improve customer support efficiency and system reliability in a data storage technology company.
Key Responsibilities
- Design, develop, and maintain high-performance automation and diagnostic tools to improve customer support efficiency.
- Analyze complex data sets to identify automation opportunities and implement solutions to reduce resolution times.
- Collaborate with support engineers and engineering teams to translate real-world challenges into technical requirements for reliable tools.
- Own the full development lifecycle of automation tools, from concept and design to deployment and maintenance.
- Implement algorithms and technologies to ensure system reliability and high availability.
Requirements
- Deep, demonstrable expertise in Python back-end development, including architecting and implementing efficient, high-performance solutions.
- At least 4-5 years of Python back-end experience.
- Proven ability to design, implement, and utilize efficient REST APIs for seamless system integration and data exchange.
- Strong knowledge of database interaction, including experience with SQL-based relational databases such as Postgres and MySQL, and relevant Python modules such as SQLAlchemy.
- Mastery of modern software development practices, including version control using Git and familiarity with navigating and maintaining Linux/Unix environments.
- Exceptional problem-solving skills with the ability to define complex issues, draw valid conclusions from data, and maintain project scope to meet aggressive objectives and timelines.
- Experience in designing and implementing high-reliability systems achieving six nines (99.9999%) reliability.
- Ability to drive and own the full development lifecycle for new automation and diagnostic tools, from initial concept and architectural design through to deployment and ongoing maintenance.
- Experience analyzing complex, unstructured data sets to identify opportunities for automation and delivering efficient software solutions to improve product support efficiencies and reduce resolution times.
- Partnering with global Technical Support Engineers and other Engineering teams to understand real-world challenges and translating those needs into technical requirements for reliable, tested, and well-documented tool sets.
- Applying expertise in Object-Oriented Programming (OOP) and Test-Driven Development (TDD) to ensure code quality, accuracy, and maintainability across all delivered software solutions.
- Ability and willingness to work in an in-office environment at either Bellevue, Washington or Lehi, Utah, in accordance with company policies.
Benefits & Perks
Annual base salary range of 101,000 - 218,000 USD
Potential eligibility for incentive pay and/or equity
In-office work environment in Bellevue, Washington or Lehi, Utah
Flexible time off
Wellness resources
Company-sponsored team events
Support for accommodations and accessibility during hiring process
Inclusive and diverse work culture with Employee Resource Groups
Ready to Apply?
Join Pure Storage and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More jobs at Pure Storage
ServiceNow Solutions Architect
Pure Storage
NEW
Santa Clara
Full Time
2d
$165k-248k
Senior Manager, Domestic Tax
Pure Storage
NEW
Santa Clara
Full Time
2d
$176k-265k
Software Engineer, DRaaS
Pure Storage
NEW
Prague
Full Time
2d