ServiceNow Integration Lead
Pure StoragePrague, Czech Republic
Full Time
Posted February 24, 2026
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Job Description
The role involves designing, implementing, and managing scalable and secure integrations between ServiceNow, AWS, and other enterprise platforms, with a focus on automation, architecture, and continuous improvement to support the company's data storage innovations.
Key Responsibilities
- Design, develop, and maintain ServiceNow integrations with enterprise systems, cloud services, and third-party platforms.
- Architect and implement REST, SOAP, and webhook-based integrations using ServiceNow tools.
- Manage and optimize AWS integrations and automations, ensuring stability, scalability, and cost efficiency.
- Build and maintain ServiceNow integrations using Flow Designer, IntegrationHub, and custom scripting.
- Create and manage data synchronization, Transform Maps, and integration configurations.
- Perform testing, deployment, and quality assurance of integrations using tools like ATF, Postman, and CI/CD pipelines.
- Troubleshoot and resolve integration issues, investigate root causes, and implement fixes.
- Document integration patterns, API designs, system dependencies, and architecture diagrams.
- Collaborate with cross-functional teams to define standards, improve integration reliability, and ensure security compliance.
- Mentor developers on integration best practices and stay current with industry trends in cloud and integration technologies.
Requirements
- Deep integration expertise with hands-on experience designing, developing, and maintaining ServiceNow integrations with enterprise systems, cloud services, and third-party platforms, including REST, SOAP, webhook, event-driven, and data synchronization integrations.
- Proficiency in building and maintaining ServiceNow integrations using Flow Designer, IntegrationHub, custom Script Includes, Transform Maps, Business Rules, UI Policies, ACLs, and custom API endpoints.
- Experience with designing secure authentication and authorization flows such as SSO, OAuth 2.0, and JWT for integrated systems.
- Strong expertise in REST and SOAP APIs, including authentication and token management.
- Hands-on experience managing and maintaining AWS integrations and automations, leveraging AWS services such as Lambda, API Gateway, SQS, and S3, with a solid understanding of IAM principles, network security, and cost optimization strategies.
- Experience with managing version control systems like GitHub and implementing CI/CD automation pipelines for deployment and testing, including secrets management tools.
- Proficiency in testing and quality assurance using ServiceNow Automated Test Framework (ATF) and Postman, ensuring code quality, maintainability, and adherence to integration standards.
- Ability to troubleshoot integration issues, investigate root causes, and implement permanent fixes.
- Experience documenting integration patterns, API designs, system dependencies, architecture diagrams, and configuration records for ongoing manageability.
- Strong technical skills in JavaScript for ServiceNow development and scripting; familiarity with TypeScript and Node.js is a plus.
- Familiarity with integration tools such as Boomi, Reltio, SnapLogic, or similar platforms.
- At least 3 years of professional experience in integration development, architecture, or related roles.
- Self-motivated, detail-oriented, and proactive in ensuring high-quality integration solutions across the organization.
- Excellent analytical, communication, and problem-solving skills, with the ability to lead projects, collaborate with cross-functional teams, and mentor others on integration best practices.
- Ability to work onsite from the Prague, Czech Republic office in accordance with company policies.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
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