Operational Resilience Specialist

Pure Storage

Bangalore, India

Full Time

Posted April 16, 2026

Not Specified

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Job Description

The Operational Resilience Specialist at Everpure supports and manages the day-to-day operations of the company's Operational Resilience program, ensuring effective documentation, reporting, coordination, and continuous improvement to enhance organizational resilience and compliance.

Key Responsibilities

Support Operational Resilience Program Managers in executing core program activities and maintaining project plans and trackers.
Maintain and improve resilience documentation, templates, SOPs, and records for consistency and audit readiness.
Track and report program KPIs, risks, issues, and corrective actions through dashboards and summaries.
Coordinate inputs for impact assessments, disaster recovery planning, and related resilience activities.
Organize and support tabletop exercises, simulations, and preparedness activities, capturing lessons learned and follow-up actions.
Administer and ensure data quality in resilience and GRC tools such as Riskonnect, Fusion, ServiceNow, or Jira.
Collaborate with cross-functional teams to gather information, resolve dependencies, and promote timely program execution.
Identify opportunities to streamline workflows, improve tracking, and enhance operational efficiency at scale.

Requirements

Proven experience in program operations, business operations, operational resilience, business continuity, disaster recovery, GRC, or a related discipline.
Strong organizational skills with the ability to manage multiple workstreams, maintain high-quality documentation, and drive follow-through across teams.
Experience with metrics, reporting, dashboards, and data analysis, including the ability to turn operational data into clear status reporting and actionable insights.
Comfort supporting structured programs with recurring processes, governance routines, issue tracking, and continuous improvement activities.
Ability to work cross-functionally with diverse stakeholders and communicate clearly with both technical and non-technical audiences.
Experience supporting or administering program tools such as Riskonnect, Fusion, ServiceNow, Jira, or similar workflow resilience GRC platforms is preferred.
Familiarity with resilience, risk, and compliance frameworks such as ISO 22301, ISO 27001, NIST, DORA, FFIEC, or similar standards is preferred.
Experience developing or maintaining SOPs, templates, runbooks, and audit-ready documentation is preferred.
A process-oriented mindset, strong attention to detail, and a commitment to operational excellence.
Ability to support or coordinate operational resilience activities including core program activities, documentation, metrics tracking, assessments, exercises, tooling, and cross-functional coordination.
Willingness to work from the Bangalore office in compliance with company policies, unless on PTO, work travel, or other approved leave.