Senior Manager of HR Operations
Pure StoragePrague, Czech Republic
Full Time
Posted December 12, 2025
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Job Description
The Senior Manager, HR Operations EMEA leads regional HR services, focusing on process optimization, automation, and data-driven improvements to deliver a seamless employee experience in a fast-growing, technology-driven environment.
Key Responsibilities
- Own and optimize regional HR services using KPIs, SLAs, and scorecards to ensure efficiency, quality, and scalability.
- Use data insights to make decisions, define metrics, and drive improvements in service delivery.
- Lead root-cause analysis and process simplification across the region.
- Champion continuous improvement through piloting new ideas and iterative enhancements.
- Design and map employee and manager HR service journeys to inform roadmap decisions.
- Communicate effectively and partner with stakeholders to align teams and priorities.
Requirements
- Deep experience managing HR operations using KPIs, SLAs, and scorecards.
- Ability to navigate complexity across countries, cultures, and regulatory environments.
- Analytical and data-driven mindset with strong problem-solving skills.
- Proven ability to lead transformation, scale processes, and deliver operational excellence.
- Strong communication skills and ability to influence across functions and regions.
- Ability to translate complicated information into simple and easily understood messaging.
- Experience owning and optimizing a regional portfolio of HR services, ensuring efficiency, quality, and scalability through the use of KPIs, SLAs, and balanced scorecards.
- Experience designing and articulating user journeys to improve employee and manager experience with HR services.
- Ability to build agile, scalable solutions that support rapid organizational growth.
- Experience working in a high-growth, fast-paced technology environment.
- Advanced experience transacting in Workday.
- Experience with ticketing systems such as ServiceNow (preferred).
- Ability to work effectively in ambiguity, rapid change, and high-velocity decision-making environments.
- Strong partnership and stakeholder management skills to collaborate with HRBPs, COEs, Legal, Payroll, and global HR Operations counterparts.
- Curiosity, iterative approach, and action-oriented mindset focused on continuous improvement.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Ready to Apply?
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