Process Excellence Manager, Order Management OM - Global Process Owner GPO
Pure StorageLehi, Utah
Full Time
Posted November 12, 2025
$94k - $143k
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Job Description
This role involves leading the transformation and automation of global Order Management processes, driving process improvements, implementing AI and RPA solutions, and collaborating with cross-functional teams to enhance efficiency and scalability across the Order-to-Cash lifecycle.
Key Responsibilities
- Lead the design and implementation of scalable, efficient global Order Management (OM) processes.
- Drive automation and process improvements using methodologies like Lean Six Sigma, EDI, AI RPA, and other automation tools.
- Collaborate with OM business owners to document, maintain, and improve the global OM service catalog, policies, and workflows.
- Coach and influence cross-functional teams and stakeholders through transformative change initiatives.
- Monitor and report on key process metrics to assess process health and progress.
- Partner with IT teams to define system requirements, support system enhancements, and assist with ERP implementation efforts.
Requirements
- Minimum of 5 years of hands-on experience in Order Management, Global Operations, or Process Optimization with proven experience implementing order automation, EDI, or AI-enabled workflow tools.
- A Lean Six Sigma or process improvement certification is required, with Green Belt or higher certification preferred.
- Strong experience with Business Process Management (BPM), process design mapping, cross-functional project management, and utilizing ERP and CRM systems such as Salesforce, SAP, or NetSuite.
- Demonstrated ability to lead through influence, drive large-scale transformation across diverse teams, and articulate complex issues into clear, actionable recommendations for executive stakeholders.
- Bachelor’s degree in Business, Supply Chain, or a related field.
Benefits & Perks
Salary range: $94,000 - $143,000 USD
Potential eligibility for incentive pay and/or equity
Flexible time off
Wellness resources
Company-sponsored team events
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