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Partner Account Manager, UK

Pure Storage
Staines, United Kingdom
Full Time
Posted February 4, 2026
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Job Description

The Partner Account Manager at Pure Storage is responsible for supporting and enabling reseller partners by managing relationships, streamlining operational processes, and assisting with sales and marketing initiatives to drive revenue growth within the channel sales team.

Key Responsibilities

  • Manage day-to-day relationships with reseller partners to ensure operational efficiency and program compliance
  • Support deal registration processes, including review, approval, extension, and reassignment in Salesforce SFDC
  • Coordinate with internal Account Executives to facilitate seamless handoffs and clarity on partner-led opportunities
  • Guide partners in accessing sales, technical, and certification training resources to enhance their competency
  • Track and report on partner attainment of training and competency requirements
  • Serve as the primary contact for partner program inquiries, resolving operational issues and system-related roadblocks
  • Assist in executing channel marketing initiatives and driving partner engagement in local events
  • Identify and document friction points in partner processes, contributing to operational improvements and best practices

Requirements

  • Experience providing high-quality support or relationship management in a fast-paced technology or B2B environment, specifically working with channel partners or resellers.
  • Demonstrated proficiency with core sales systems, including Salesforce SFDC and partner management portals, with a strong ability to manage data and maintain pipeline hygiene.
  • A high degree of accuracy and focus on detail, with proven ability to follow, analyze, and optimize established operational processes.
  • Excellent verbal and written communication skills with the ability to explain technical and programmatic details clearly to partners, coupled with a professional, customer-first service approach.
  • Demonstrated ability to work effectively across multiple internal teams such as GPO Sales, Channel Operations, and Marketing to resolve complex partner issues quickly and efficiently.
  • Ability to work from the Staines office in compliance with company policies, unless on PTO, work travel, or other approved leave.

Benefits & Perks

Flexible time off
Wellness resources
Company-sponsored team events

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