The role involves owning the reliability of a global customer fleet by developing innovative software and AI solutions to analyze, predict, and enhance system health, while investigating issues, designing analytics, and collaborating with engineering teams to ensure high uptime and system performance.
Key Responsibilities
Lead investigations and develop engineering solutions for emergent system issues
Acquire comprehensive understanding of Pure Storage's full software stack
Develop services and AI tools for diagnosing and protecting the customer fleet
Design analytics to monitor system health and predict potential problems
Represent customers and collaborate with engineering peers to resolve complex product issues
Participate in on-call rotation to respond to global customer outages and improve system uptime
Requirements
Ability to analyze complex systems and describe them in simple terms.
Experience as an SRE (Site Reliability Engineer) with large production environments.
Relevant work experience of 6 months to 1 year.
Proficiency in programming languages including Go, Java, Python, C, and Linux.
Ability to lead investigations and engineering solutions for emergent issues.
Experience developing services and AI tools to diagnose and protect a growing fleet of systems.
Experience designing next-generation analytics to monitor system health and anticipate problems.
Ability to acquire a broad and deep understanding of the full software stack of the company.
Experience participating in on-call rotations to respond rapidly to customer outages worldwide.
Strong troubleshooting skills with natural curiosity and obsessive attention to detail.
Benefits & Perks
Flexible time off
Wellness resources
Company-sponsored team events
Recognition as Fortune's Best Workplaces in Technology and in the Bay Area
Certified as a Great Place to Work
Accommodations and accessibility for candidates with disabilities
Inclusive and diverse work environment
Ready to Apply?
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