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Strategic Account Manager

Phoenix Contact
Grand Rapids, Michigan
Full Time
Posted October 27, 2025
Not Specified
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Application opens on company website

Job Description

A strategic account manager role focused on driving sales, developing customer relationships, and creating strategic plans for regional key accounts within a technical and industrial automation environment, requiring a mix of technical knowledge and interpersonal skills.

Key Responsibilities

  • Drive sales of Phoenix Contact products by developing and executing strategic account plans.
  • Build and maintain relationships with key stakeholders across management, procurement, engineering, and sales departments.
  • Lead and coordinate cross-functional teams to support strategic account growth and customer satisfaction.
  • Develop and implement strategic roadmaps and initiatives to increase account share, revenue, and profitability.
  • Conduct business reviews, monitor competitive activity, and recommend improvements for assigned strategic accounts.
  • Prepare proposals, presentations, and sales materials; support product demonstrations and technical solutions.
  • Utilize CRM systems for tracking client information, reporting, and measuring sales activities.
  • Qualify sales opportunities, follow up on quotations, and provide forecasts and performance reports.

Requirements

  • Must have a four-year degree in a technical discipline or equivalent experience.
  • Minimum of 5 years sales experience in the electronics or industrial automation controls marketplace.
  • Experience working with distribution is preferred.
  • Excellent networking, and influencing skills needed to communicate at all levels.
  • Exhibits high-level interpersonal and negotiation skills.
  • Successful history in achieving strategic and sales targets.
  • Self-motivated with the ability to learn and adapt quickly.
  • Must be able to travel via airplane.
  • Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time.
  • Must be able to lift a minimum of 50 lbs.
  • Must be able to travel overnight 20-25 nights as dictated by assigned territory.
  • Comply with company dress code guidelines.
  • Punctuality is required, with regular and on-time attendance.

Benefits & Perks

medical, dental, and vision coverage
401k matching
bonus plan
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
auto allowance
life insurance
short and long-term disability insurance

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