The Solution Engineer I serves as a technical consultant and project leader, designing and supporting advanced automation solutions across various industries, providing pre-sales support, technical expertise, and project management to meet customer needs and drive innovation.
Key Responsibilities
Design, implement, and support advanced automation solutions integrating complex technical products with third-party components.
Develop expertise in industry-specific technologies and attain relevant certifications.
Mentor and advise junior engineers and technical staff on product performance and design improvements.
Provide pre-sales technical support and develop solution frameworks based on customer requirements.
Develop and execute test plans to validate proposed automation solutions.
Lead proof of concept or pilot applications as the technical lead.
Support project management and advise on technical issues throughout project lifecycle.
Assist with on-site installation, start-up, and commissioning of automation systems.
Conduct product and technology demonstrations and technical seminars for clients and industry audiences.
Research and communicate competitive products and emerging technologies to inform product development.
Requirements
Minimum Associate's Technical Degree or equivalent experience; Bachelor’s degree in engineering or technical focus preferred.
Minimum of 4 years industrial automation experience.
Industry-specific controls system design and programming experience.
Motivated self-starter with the ability to work autonomously and as part of a team.
Ability to set priorities and perform multiple tasks simultaneously.
Ability to meet deadlines and adjust to changing priorities to meet business goals.
Excellent written and verbal communication skills.
Proficient computer skills including Word, Excel, and PowerPoint.
Effective interpersonal skills with comfort in delivering group presentations.
Minimum 35% travel requirement, including 2-5 overseas trips.
Must be able to lift 60 pounds.
Must be able to sit and/or stand for extended periods of time, up to 2-4 hours at a time.
Must be able to work on a computer for extended periods of time, up to 4 hours at a time.
Must be able to travel in vehicles, automobiles, trains, and planes for up to 10 hours.
Must be able to communicate effectively in verbal and written English.
Must comply with company dress code guidelines.
Must demonstrate punctuality and attendance in accordance with company policies.
Timely reporting of expenses and regular, on-time attendance.
Ability to develop an expert understanding of industrial networking and communication technologies, specifically expertise in Industrial Ethernet Protocols Profinet, Ethernet IP, and Modbus TCP.
Develop and maintain an expert working knowledge of all Phoenix Contact industrial products, with emphasis on IEC 61131 programming, industrial Ethernet wired and wireless, and networked I/O.
Ability to research and understand existing competitive and emerging products and technologies.
Ability to interpret and translate customer specifications into functional concepts and deliver tailored application solutions.
Ability to develop and implement test plans to validate solutions and provide applied system design and engineering support.
Ability to serve as technical lead on proof of concept or pilot applications.
Ability to provide pre-sales technical support and develop concept frameworks based on customer requirements and industry standards.
Ability to independently qualify and gather input for designs through functional specification review or direct customer interaction.
Ability to develop and support control solution presentations and technology seminars to targeted audiences.
Ability to support sales efforts of complex technical products at OEM, end-user, and system integrator accounts within primary and supported market segments.
Ability to support Phoenix Contact field personnel and channel partners in technical aspects related to the sale of systems and solutions.
Ability to develop and serve as a technical resource for control and automation solutions, including advanced system testing, troubleshooting, and installation start-up support.
Ability to document and internally communicate data supporting the development of new products to meet customer requirements.
Ability to attend and participate in industry trade events and conferences, including presenting Phoenix Contact case studies.
Must be able to perform physical demands including lifting 60 pounds, sitting or standing for extended periods, and working on a computer for extended periods.
Must be able to communicate effectively in English, both verbally and in writing.
Benefits & Perks
medical, dental, and vision coverage
401k matching
generous time off package
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
life insurance
short and long-term disability
assistance programs
Ready to Apply?
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