Senior Application Engineer I

Phoenix Contact

Middletown, Pennsylvania

Full Time

Posted June 23, 2026

$123k - $175k· Est.

Power Generation

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Job Description

The Senior Application Engineer (AE) serves as a product-focused technical expert and strategic partner to customers, Sales, and Product Management, driving adoption and revenue growth for Phoenix Contact’s Industrial Ethernet portfolio.

Key Responsibilities

Lead complex, product-centric technical engagements with customers, including Industrial Ethernet network architecture design, product configuration, cybersecurity integration, and advanced troubleshooting aligned to portfolio capabilities
Serve as a subject matter expert for the Industrial Ethernet product portfolio, providing strategic consultation on protocols, automation networking solutions, and OT cybersecurity positioning
Partner with Sales to identify, qualify, and advance strategic opportunities, ensuring alignment between customer needs and product portfolio value propositions
Influence customer specifications and drive product adoption, positioning Phoenix Contact solutions as the preferred standard within customer applications
Act as the voice of the customer, translating application needs, market trends, and competitive insights into actionable feedback for Product Management to influence roadmap and portfolio strategy
Enable internal and external stakeholders through product-focused training and mentorship, strengthening technical expertise across sales teams, partners, and customers
Maintain accurate CRM reporting and support data-driven business development, providing visibility into product performance, opportunity pipelines, and market activity
Evaluate and validate product integrations within the Industrial Ethernet ecosystem, including technologies such as network monitoring, IDS/IPS, next-generation firewalls, log collection, and SCADA systems to enhance solution capabilities
Provide Level 3 and Level 4 support for Industrial Ethernet products and network-related applications, ensuring high-quality resolution of complex technical issues
Represent the Industrial Ethernet portfolio at industry events, customer engagements, and global initiatives, supporting market development, product launches, and strategic growth initiatives
Other duties as assigned

Requirements

Bachelor’s degree in Engineering or related field
7+ years of experience in application engineering, industrial automation networking, or network engineering
Advanced knowledge of Industrial Ethernet (and the Electric Power Industry is a bonus)
Expertise in network architecture, network audits, network, and security design
A working knowledge of IEC/ISA 62443 standard
An understanding of IEC 61850 and the concept of digital substations is a plus.
Certifications such as CCIE, CCNA, CCNP, GSEC, GICSP, GRID, CISSP, Network+, Security+, or ISA is desirable
Strong communication and presentation skills
Willingness to travel up to 30%
Proven track record of problem solving by analyzing situation and providing recommended path forward

Benefits & Perks

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!
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If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com .