Senior Application Engineer I
Phoenix ContactMiddletown, Pennsylvania
Full Time
Posted June 23, 2026
$123k - $175k· Est.
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Job Description
The Senior Application Engineer (AE) serves as a product-focused technical expert and strategic partner to customers, Sales, and Product Management, driving adoption and revenue growth for Phoenix Contact’s Industrial Ethernet portfolio.
Key Responsibilities
- Lead complex, product-centric technical engagements with customers, including Industrial Ethernet network architecture design, product configuration, cybersecurity integration, and advanced troubleshooting aligned to portfolio capabilities
- Serve as a subject matter expert for the Industrial Ethernet product portfolio, providing strategic consultation on protocols, automation networking solutions, and OT cybersecurity positioning
- Partner with Sales to identify, qualify, and advance strategic opportunities, ensuring alignment between customer needs and product portfolio value propositions
- Influence customer specifications and drive product adoption, positioning Phoenix Contact solutions as the preferred standard within customer applications
- Act as the voice of the customer, translating application needs, market trends, and competitive insights into actionable feedback for Product Management to influence roadmap and portfolio strategy
- Enable internal and external stakeholders through product-focused training and mentorship, strengthening technical expertise across sales teams, partners, and customers
- Maintain accurate CRM reporting and support data-driven business development, providing visibility into product performance, opportunity pipelines, and market activity
- Evaluate and validate product integrations within the Industrial Ethernet ecosystem, including technologies such as network monitoring, IDS/IPS, next-generation firewalls, log collection, and SCADA systems to enhance solution capabilities
- Provide Level 3 and Level 4 support for Industrial Ethernet products and network-related applications, ensuring high-quality resolution of complex technical issues
- Represent the Industrial Ethernet portfolio at industry events, customer engagements, and global initiatives, supporting market development, product launches, and strategic growth initiatives
- Other duties as assigned
Requirements
- Bachelor’s degree in Engineering or related field
- 7+ years of experience in application engineering, industrial automation networking, or network engineering
- Advanced knowledge of Industrial Ethernet (and the Electric Power Industry is a bonus)
- Expertise in network architecture, network audits, network, and security design
- A working knowledge of IEC/ISA 62443 standard
- An understanding of IEC 61850 and the concept of digital substations is a plus.
- Certifications such as CCIE, CCNA, CCNP, GSEC, GICSP, GRID, CISSP, Network+, Security+, or ISA is desirable
- Strong communication and presentation skills
- Willingness to travel up to 30%
- Proven track record of problem solving by analyzing situation and providing recommended path forward
Benefits & Perks
- Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more!
- #LI-DZ1
- If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com .
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