Senior Application Engineer I

• Lead complex, product-centric technical engagements with customers, including Industrial Ethernet network architecture design, product configuration, cybersecurity integration, and advanced troubleshooting aligned to portfolio capabilities • Serve as a subject matter expert for the Industrial Ethernet product portfolio, providing strategic consultation on protocols, automation networking solutions, and OT cybersecurity positioning • Partner with Sales to identify, qualify, and advance strategic opportunities, ensuring alignment between customer needs and product portfolio value propositions • Influence customer specifications and drive product adoption, positioning Phoenix Contact solutions as the preferred standard within customer applications • Act as the voice of the customer, translating application needs, market trends, and competitive insights into actionable feedback for Product Management to influence roadmap and portfolio strategy • Enable internal and external stakeholders through product-focused training and mentorship, strengthening technical expertise across sales teams, partners, and customers • Maintain accurate CRM reporting and support data-driven business development, providing visibility into product performance, opportunity pipelines, and market activity • Evaluate and validate product integrations within the Industrial Ethernet ecosystem, including technologies such as network monitoring, IDS/IPS, next-generation firewalls, log collection, and SCADA systems to enhance solution capabilities • Provide Level 3 and Level 4 support for Industrial Ethernet products and network-related applications, ensuring high-quality resolution of complex technical issues • Represent the Industrial Ethernet portfolio at industry events, customer engagements, and global initiatives, supporting market development, product launches, and strategic growth initiatives • Other duties as assigned

• Bachelor’s degree in Engineering or related field • 7+ years of experience in application engineering, industrial automation networking, or network engineering • Advanced knowledge of Industrial Ethernet (and the Electric Power Industry is a bonus) • Expertise in network architecture, network audits, network, and security design • A working knowledge of IEC/ISA 62443 standard • An understanding of IEC 61850 and the concept of digital substations is a plus. • Certifications such as CCIE, CCNA, CCNP, GSEC, GICSP, GRID, CISSP, Network+, Security+, or ISA is desirable • Strong communication and presentation skills • Willingness to travel up to 30% • Proven track record of problem solving by analyzing situation and providing recommended path forward

Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more! #LI-DZ1 If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com .