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Quotations Specialist - Part Time

Phoenix Contact
Posted January 27, 2025

Middletown, Pennsylvania

Energy Management

Part Time

Job Description

The Quotations Specialist is responsible for efficiently documenting and processing customer and distributor pricing requests, while actively communicating with internal and external stakeholders to resolve inquiries. This part-time role requires strong customer service skills and the ability to work collaboratively within a team.

Responsibilities

  • Document and process requests for new quotations, modifications to existing quotes, and quotation renewals.
  • Communicate clearly with internal and external customers via phone and email.
  • Identify and seek information needed to clarify situations using skillful questioning.
  • Develop knowledge and skills to function efficiently within the quoting processes.
  • Assist field sales and distributors with the quoting process as requested.
  • Maintain effective communication channels and working relationships with contacts and customers.

Requirements

  • Must have at least two years of customer service or call center experience.
  • Must have the equivalent of a high school diploma.
  • Must be able to work 4-5 hours per day, Monday-Friday.
  • Must be able to work occasional overtime.
  • Must be able to sit for up to 4 hours at a time and 8 hours in a day.
  • Must be able to use a computer keyboard and mouse to perform data entry.
  • Must be able to communicate effectively in verbal and written English.
  • Excellent communication skills are essential.
  • Accurate data entry skills are required.
  • Ability to prioritize and meet deadlines.

Benefits

  • Part-time role
  • 4-5 hours per day, Monday-Friday
  • Occasional overtime

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