Quality Specialist
Phoenix ContactMiddletown, Pennsylvania
Full Time
Posted November 12, 2025
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Job Description
A Quality Specialist oversees quality assurance processes, conducts inspections and analyses, supports continuous improvement initiatives, and ensures compliance with ISO standards within a manufacturing environment.
Key Responsibilities
- Oversee and improve quality assurance processes to meet standards and compliance.
- Develop and implement inspection and test procedures based on specifications.
- Conduct failure analysis, root cause analysis, and testing of materials, components, and assemblies.
- Prepare summaries and trend analyses of quality issues with corrective and preventive recommendations.
- Support and maintain the Quality Management System (QMS), including documentation and compliance.
- Lead and participate in design reviews and failure mode reviews.
- Perform quality audits on processes and products to ensure standards compliance.
- Maintain calibration and proper functioning of inspection and testing equipment.
Requirements
- Develops and implements inspection and test procedures in accordance with established specifications.
- Oversees the maintenance and calibration of inspection and testing equipment to ensure accuracy and reliability.
- Conducts comprehensive analyses such as failure analysis and root cause analysis, and performs tests including nondestructive and destructive testing of materials, components, and assemblies.
- Prepares summaries and trend analyses of quality issues, providing recommendations for corrective and preventive actions.
- Supports and contributes to the Phoenix Contact Quality Management System (QMS), including documentation, record keeping, and compliance.
- Participates in and leads design reviews and failure mode reviews.
- Conducts quality audits for processes and products, ensuring compliance with internal and external standards.
- Possess an associate degree or higher in Engineering Technology, Industrial Technology, Business, or relevant fields.
- Have at least 3 years of relevant work experience in quality assurance or related fields.
- Have knowledge of and skill with inspection and testing equipment.
- Have knowledge of ISO 9001 standards.
- Ability to interpret and use engineering drawings and technical documentation.
- Possess relevant American Society for Quality (ASQ) certifications such as CQT or CQA.
- Possess IPC A-600 and A-610 certifications.
- Have experience in electronics and soldering operations.
- Have knowledge of error-proofing techniques.
- Have knowledge of SAP or other enterprise-wide management software.
- Have prior work experience in a manufacturing environment.
- Able to lift at least 35 pounds.
- Able to use a pallet jack with a 300-pound load.
- Able to use portable staircase and climb to heights of up to 12 feet.
- Able to carry 20-pound, 3 cubic feet boxes up and down portable staircase.
- Able to push a 4-wheeled cart with a 100-pound load.
- Able to work 8 hours of overtime per week if required.
- Able to stand or sit continually for two hours without a break.
- Able to use a computer for two hours at a time without a break.
- Must have good color vision.
- Must be able to speak, understand, and write in English.
- Willing to travel for training sessions lasting 1 or 2 days a few times a year.
- Willing to travel to other Phoenix Contact sites once a year for training.
- Willing to travel to local suppliers a few times a year.
Benefits & Perks
medical, dental, and vision coverage
401k matching
16 weeks fully paid maternity leave
10 weeks fully paid paternity leave
life insurance
short and long-term disability
on-site gym access
health wellbeing center
on-site café
walking trails
tuition assistance
generous time off package
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