Solar Field Service Technician, Dallas
Palmetto Clean TechnologyDallas, Texas
Full Time
Posted December 22, 2025
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Job Description
The Solar Field Service Technician is responsible for troubleshooting, repairing, and maintaining residential solar systems, ensuring customer satisfaction and system performance throughout the system's lifespan. The role involves onsite support, site surveys, and collaboration with teams to deliver high-quality solar installation and service experiences.
Key Responsibilities
- Provide onsite troubleshooting and repair of solar systems
- Document visits and complete job closeout reports
- Schedule site visits and coordinate with local teams to optimize resolution times
- Assist with system closeout, pre-energization issues, and ensure projects are ready to generate power
- Communicate with homeowners regarding arrival times and visit confirmations
- Perform site surveys, inspections, and document collection
- Conduct safety and quality site audits and manage site inspections
- Perform field installations including PV, storage, MPU, or structural upgrades
- Maintain service level agreements for site visits
- Support operational and monitoring work
- Participate in partner and internal field training
- Investigate damage and claims related to solar systems
Requirements
- Electrical License only required in MA, a plus elsewhere
- At least 3 years of experience installing, repairing, and troubleshooting residential solar storage systems
- General knowledge of residential home maintenance and repair, with the ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance
- Must be willing and able to climb ladders, stairs, work on rooftops, and be able to work on your feet for long periods of time
- Ability to work in extreme environments such as hot sun, cold, rain, crawl spaces, etc.
- Electrical experience is a plus
- At least 1 year of experience working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending, and standing for long periods of time
- Ability to lift 50 pounds of weight frequently throughout the assigned workday
- Ability to safely handle and maintain basic hand and power tools used for installation
- Excellent communication skills and a professional demeanor
- Attention to detail
- Regular, reliable, and predictable attendance
- Ability to work well with others in a collaborative team environment
- Must have a valid state driver’s license
- Must have a clean driving record
- Employment is contingent upon the successful completion of a background check
Benefits & Perks
unlimited PTO
medical, dental, and vision coverage
paid parental leave
retirement plans
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