Solar Field Service Technician, Boston
Palmetto Clean TechnologyBoston, Massachusetts
Full Time
Posted December 30, 2025
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Job Description
The Solar Field Service Technician is responsible for troubleshooting, repairing, and maintaining residential solar systems to ensure optimal performance and customer satisfaction, supporting installation, service, and system closeout throughout the system's lifespan.
Key Responsibilities
- Troubleshoot and repair solar systems onsite
- Document service visits and complete job closeout reports
- Schedule site visits and coordinate with customers and field teams
- Provide feedback to improve installation quality and customer experience
- Assist with system closeout, pre-energization issues, and ensuring readiness for operation
- Perform site surveys, inspections, and document collection
- Deliver quality service and installation work as the primary field representative
- Communicate with homeowners regarding visit times and updates
- Maintain service level agreements for site visits
- Perform operational monitoring, site surveys, and field installations
- Conduct safety and quality audits, site inspections, and job closeout reviews
- Support damage and claims investigations
Requirements
- Electrical License only required in Massachusetts, a plus elsewhere
- Three (3) years of installing, repairing, and troubleshooting residential solar storage systems
- General knowledge of residential home maintenance and repair, with the ability to go the extra mile in remediating customer issues beyond the scope of solar system maintenance
- Must be willing and able to climb ladders, stairs, work on rooftops, and work on your feet for long periods of time
- Ability to work in extreme environments such as hot sun, cold, rain, crawl spaces, etc.
- One (1) year of experience working at heights including on rooftops, climbing ladders and stairs, and performing repetitive duties such as lifting, bending, and standing for long periods of time
- Ability to lift 50 pounds of weight frequently throughout the assigned workday
- Ability to safely handle and maintain basic hand and power tools used for installation
- Regular, reliable, and predictable attendance
- Ability to work well with others in a collaborative team environment
- Must have a valid state driver’s license
- Must have a clean driving record
- Employment is contingent upon the successful completion of a background check
Benefits & Perks
unlimited PTO
medical, dental, and vision coverage
paid parental leave
retirement plans
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