Senior Product Manager, Device Data Performance
Palmetto Clean TechCharlotte, North Carolina
Full Time
Posted March 25, 2026
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Job Description
The Senior Product Manager for Device Data Performance at Palmetto will lead the development and strategic direction of a platform that monitors, analyzes, and optimizes the performance of various clean energy assets, working across hardware integration, data transformation, performance monitoring, and consumer data presentation to support the company's mission of advancing clean energy solutions.
Key Responsibilities
- Define and execute the strategy for ingesting device data from OEM partners, including negotiating data access terms and building scalable integration frameworks.
- Own the data transformation layer to normalize heterogeneous device signals into standardized schemas and maintain data quality standards.
- Design and develop self-service platform capabilities to enable internal teams to access, query, and act on device data independently.
- Translate raw device data into actionable performance insights through monitoring and alerting systems to support operational teams.
- Manage how device data is presented to homeowners to enhance energy transparency and user experience.
- Lead product strategy, roadmap, and planning, including prioritization and leveraging AI to improve platform capabilities.
- Collaborate across teams to ensure data infrastructure supports operational, customer, and business needs, fostering cross-functional relationships.
Requirements
- 7 years of product management experience, ideally in roles that required managing external integrations, data platforms, or IoT hardware-connected systems.
- Demonstrated track record of owning integration roadmaps including defining requirements, working with vendors or external partners, and driving toward favorable technical and contractual outcomes.
- Experience working on monitoring, alerting, or operational intelligence products that feed downstream workflows.
- Background in energy, clean tech, or hardware-adjacent industries is a strong plus.
- Curiosity about how energy hardware works is a must.
- Strategic thinker who can define where a platform needs to go over 12 to 24 months and write precise, actionable requirements for the next sprint.
- Strong project management instincts comfortable managing complexity, tracking cross-functional dependencies, and keeping multiple workstreams moving simultaneously.
- Data fluency with the ability to use data to inform decisions, validate assumptions, and communicate impact, including proficiency with SQL or equivalent data tools.
- Excellent written and verbal communication skills, including the ability to influence senior stakeholders and craft narratives that build alignment across business units.
- Collaborative partner who builds genuine relationships across engineering, operations, field teams, and external vendors.
- Genuinely curious about how hardware, data pipelines, alerting logic, and downstream impacts work, with a desire to understand the technical details beyond user-facing interfaces.
- Entrepreneurial by nature, energized by building from the ground up, comfortable starting from ambiguity, and motivated to prove what is possible.
- Comfortable with ambiguity and the challenge of shaping a rapidly evolving platform.
- Bias for action, able to move quickly, make clear decisions, and hold oneself and the team accountable.
- Low ego, high standards, with a focus on achieving the right outcomes.
- Employment contingent upon the successful completion of a background check.
Benefits & Perks
unlimited PTO
medical coverage
dental coverage
vision coverage
paid parental leave
retirement plans
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