Listing evidence and provenance
- Source
- Lever View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 8, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Solar Energy
- Pay provenance
- Employer-provided pay
Job Description
Reporting directly to the Chief Strategy Officer, the Director of Business Process Excellence improves how work moves across Omnidian’s teams to reduce cost, delays, and rework while maintaining service quality.
Key Responsibilities
- End-to-End Value Stream Ownership: Own enterprise process architecture and standards, and lead the design and optimization of prioritized end-to-end workflows across business functions and core systems, in partnership with functional owners across US and Australian operations.
- Hands-On Process Discovery: Lead current-state baselining initiatives, working directly in the details to identify handoff friction, cycle-time lag, rework drivers, and capacity constraints across priority operational streams.
- Target Future-State Design: Architect and deploy Target Operating Models, streamlined workflows, and business requirement specifications that eliminate redundant steps and automate optimized processes.
- Commercial Alignment: Partner continuously with Product Leadership to ensure operational process designs support commercialized product profitability and client service commitments.
- Core Operations Re-Architecture: Partner directly with Operations and Field Service leadership to re-architect high-friction value streams—including diagnostic triage, technician dispatch protocols, schedule density, and back-office handoffs to drive operational cost efficiencies.
- Upstream Process Integration: Trace operational workflows upstream into Go-To-Market, Lead-to-Quote, contracting structures, pricing rules, and sales-to-onboarding handoffs to isolate and resolve root-cause friction at inception.
- Global Business Transformation: Lead process baselining and workflow integration to support global platform migrations, system integrations, and regional expansions.
- Functional Process Lead Coordination: Partner with and coordinate designated process talent embedded across functional departments, establishing a unified foundation for enterprise process standards without disrupting daily line execution.
- Co-Design with Functional Owners: Establish standardized process mapping standards, workflow notation, and documentation templates, working as a senior technical architect alongside functional SMEs and team leads who co-create detailed operating procedures.
- Capability Development: Coach and embed structured process engineering and continuous improvement methodologies across cross-functional teams to elevate overall organizational capability.
- Recommend & Design Operating Model: Provide technical architecture, objective data, and process design recommendations, operating in a "Recommend & Design" capacity while functional leaders maintain ultimate decision-making authority over SOP adoption within their teams.
- Independent Enterprise Guardrail: Evaluate cross-functional handoffs, challenge localized sub-optimization, and ensure local functional designs serve the broader enterprise value stream.
- Executive Alignment & Mediation: Surface objective value-stream data, bottleneck metrics, and trade-off recommendations to executive leadership when cross-functional misalignments require enterprise resolution.
- Business Architecture Requirements: Define business architecture and technical system requirements for enterprise software, ensuring technology automates optimized workflows rather than digitizing operational complexity.
- Technology & IT Translation: Partner closely with Technology and IT leadership to translate recommended target-state process designs into clear platform configuration specifications.
Requirements
- Strategic lead and active practitioner capable of constructively challenging senior executives while directly executing detailed work.
- Systems thinker who views end-to-end workflows holistically to eliminate root-cause friction at inception.
- Collaborative facilitator adept at aligning matrixed teams and driving co-design models without direct line authority.
- Data-driven decision maker who surfaces bottleneck metrics and trade-off recommendations to guide executive alignment.
Ready to Apply?
Apply directly on Omnidian's site
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