Senior Mechanical Engineer

• Be the main interface between the product design team and the field installation teams • Identify areas for improvement in all aspects of the system from design to manufacturing, installation and processes • Provide technical design advice and guidance to the field design teams • Work closely with the support, field and the operations teams, provide day to day support to all heat pump installs • Actively provide customer support as required • Continuously monitor the performance data (e.g. COP/SCOP) collected for every install, debug issues, maintain the issue log, and advise improvements • Maintain the spares list and update as a new product is introduced • Travel to customer sites as required, as well as to Portadown in Belfast to work closely with the R&D and the manufacturing teams • Contribute to the training of the support and installation teams as required • Be the owner of technical documentations for installers, customers, logistics • Present technical solutions to the design team • Analyse warranty returns and interface with suppliers on technical discussions in finding the route cause

• Degree in mechanical engineering or a similar discipline • 5+ years experience in design of mechanical parts of a heating or a cooling product or system • Understanding of heat pump design and HVAC systems • Experience in retrofit and new build heating/cooling installs • Appreciation of smart electronic control systems relevant to heating/cooling system design