• Dealing with inbound postal and digital PCNs, logging and processing them quickly and efficiently.
• Problem solving on PCN queries to resolve issues smoothly for drivers
• Ensure all vehicle records and registration documents are accurately maintained, updated, and securely archived or disposed of when necessary.
• Seamlessly guide vehicles through the total loss administrative process from start to finish.
• Compile regular, insightful reports for key stakeholders in meetings to keep everyone aligned.
• Monitoring manufacturer safety recalls across the fleet.
• Communicates these to the right people and ensuring the necessary vehicle fixes are completed and that drivers receive the right support
• Cross-departmental teamwork helping investigate queries, prepping vital vehicle documents, and tackling data-entry tasks.
• Assist with various logistical challenges and administrative tasks as they pop up.
• Admin Pro: Proven experience in a data-entry or administrative role where you thrived on precision.
• Fleet Savvy: Bonus points if you already have experience in a vehicle or fleet administration role!
• Organization Guru: A knack for juggling multiple tasks without dropping the ball.
• Top-Tier Communicator: Excellent written and verbal communication skills.
• Self-Starter: The ability to work independently, take initiative, and hit the ground running with minimal supervision.
• Precision-Driven: An absolute commitment to accuracy (you spot the details others miss).