Dual Fuel Smart Meter Engineer (South East)
Octopus EnergyGuildford, United Kingdom
Full Time
Posted December 18, 2025
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Application opens on company website
Job Description
A Dual Fuel Smart Meter Engineer responsible for installing and demonstrating smart meters to customers, providing energy-saving advice, and supporting the green energy revolution while delivering excellent customer service within the Octopus Energy Services team.
Key Responsibilities
- Install dual fuel smart meters in customers' homes
- Demonstrate and explain how meters and in-home displays work
- Help customers understand energy savings and answer questions about green energy
- Ensure safety and maintain customer service excellence during installations
Requirements
- Experience as a smart meter engineer with a proven track record of safety and customer excellence.
- Ability to represent the company's brands in customers' homes and communicate effectively with customers.
- Comfortable explaining how meters and in-home displays work, demonstrating energy-saving benefits, and answering customer questions about green energy.
- Willingness to perform meter installations and customer interactions as part of the role.
- Ability to work as part of a team supported by an office team sharing performance goals.
- Willingness to adapt to evolving processes and shift administrative tasks to focus more on service delivery.
- Availability to complete the process within the typical 4-week timeframe, with flexibility as needed.
- Ability to communicate with the recruitment team throughout the hiring process and ask questions as needed.
- Ability to work in an inclusive environment and accommodate specific needs or preferences during the interview process.
Benefits & Perks
Support from an office team sharing performance goals
Backed by Octopus Energy's tech power to evolve processes and reduce admin time
Flexible process duration up to 4 weeks, with potential for flexibility
Tools and environment provided to unleash potential
Customizable interview process for comfort and maximum effectiveness
Inclusive and fair work environment with equal opportunity employment
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