Dual Fuel Smart Meter Engineer (East Midlands)
Octopus EnergySheffield, United Kingdom
Full Time
Posted December 18, 2025
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Job Description
A Dual Fuel Smart Meter Engineer responsible for installing and demonstrating smart meters in customers' homes, providing energy-saving advice, and ensuring excellent customer service as part of the Octopus Energy Services team.
Key Responsibilities
- Install dual fuel smart meters in customers' homes
- Demonstrate how meters and in-home displays work to customers
- Educate customers on energy-saving features and benefits
- Answer customer questions related to smart meters and energy usage
- Ensure safety and customer service excellence during installations
Requirements
- Experience as a smart meter engineer with a proven track record of safety and customer excellence.
- Ability to represent the company's brands in customers' homes and communicate effectively with customers.
- Comfortable explaining how meters and in-home displays work, demonstrating energy-saving benefits, and answering customer questions about green energy.
- Willingness to perform meter installations and customer interactions as part of the role.
- Ability to work as part of the Octopus Energy Services team, supporting performance goals and delivering top-class service.
- Capability to adapt to evolving processes and shift administrative tasks to focus more on service delivery, supported by company technology.
- Availability to undergo a process that typically takes up to 4 weeks, with flexibility to accommodate individual needs.
- Ability to communicate with the recruitment team throughout the hiring process and seek assistance if needed.
- Willingness to participate in an interview process that can be customized for comfort and accessibility upon request.
Benefits & Perks
Support from an office team sharing performance goals
Backed by Octopus Energy's extensive tech resources
Flexible process timeline up to 4 weeks
Tools and environment provided to unleash potential
Customizable interview process for comfort
Inclusive and fair work environment
Equal opportunity employer
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