Dual Fuel Smart Meter Engineer (East Midlands)
Octopus EnergySheffield, United Kingdom
Full Time
Posted December 18, 2025
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Job Description
A Dual Fuel Smart Meter Engineer responsible for installing and demonstrating smart meters in customers' homes, providing energy-saving advice, and ensuring excellent customer service as part of the Octopus Energy Services team.
Key Responsibilities
- Install dual fuel smart meters in customers' homes
- Demonstrate how meters and in-home displays work to customers
- Explain how smart meters can help customers save energy
- Answer customer questions about smart meters and energy efficiency
- Ensure safety and customer service excellence during installations
Requirements
- Experience as a smart meter engineer with a track record of safety and customer excellence
- Ability to represent the company's brand professionally in customers' homes
- Comfortable talking to customers, getting to know them, and answering questions about the green energy revolution
- Willingness to perform meter fitting and installation tasks
- Ability to demonstrate how meters and in-home displays work and how they can help customers save energy
- Good communication skills to explain technical information clearly to customers
- Ability to work as part of a team supporting performance goals
- Willingness to adapt to evolving processes and shift administrative tasks to focus more on service delivery
- Availability to undergo a process that typically takes up to 4 weeks, with flexibility as needed
- Ability to communicate effectively with the recruitment team throughout the hiring process
- Willingness to discuss and request accommodations or preferences during the interview process to ensure comfort
- Honesty and empathy in professional conduct
Benefits & Perks
Support from an office team sharing performance goals
Backed by Octopus Energy's technology power to evolve processes
Flexible process timeline up to 4 weeks
Tools and environment provided to unleash potential
Inclusive work environment with accommodations available
Equal opportunity employer promoting fairness and diversity
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