Assistenza Clienti
Octopus EnergyRoma, Italy
Full Time
Posted January 13, 2026
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Job Description
The role involves providing sincere and personalized customer support in a fast-paced, evolving environment, helping clients with their energy needs, and contributing to the revolutionary mission of making renewable energy accessible and humanized.
Key Responsibilities
- Assist customers with their inquiries and support needs
- Listen to customer needs and find appropriate solutions
- Provide support with patience, kindness, and care
- Engage in problem-solving in a fast-paced and evolving environment
- Participate in ongoing training and development to improve skills
Requirements
- Motivazione e condivisione dei valori dell'azienda, con interesse a contribuire al cambiamento nel settore energetico
- Capacità di parlare con i clienti, ascoltare i loro bisogni e impegnarsi a trovare soluzioni alle loro richieste
- Disponibilità a lavorare in un ambiente frenetico e in continua evoluzione, affrontando problemi mai visti prima
- Capacità di fare domande, condividere idee e portare avanti il cambiamento
- Impegno a partecipare a programmi di formazione e sviluppo professionale offerti dall'azienda
Benefits & Perks
Compensation/salary range (not specified)
Work schedule (not specified)
Work environment perks: supportive team, culture of learning and development, inclusive and respectful treatment, engaging and dynamic environment
Additional benefits: training and development opportunities, involvement in innovative energy projects, chance to contribute to environmental change
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