Job Description
The Head of Operations at Nuro leads a large, geographically distributed team responsible for supporting the development, deployment, and expansion of autonomous driving technology, ensuring safe, efficient, and scalable real-world operations across multiple markets and environments.
Key Responsibilities
- Lead and manage the development and global rollout of Nuro's autonomous driving technology.
- Execute real-world, mission-critical R&D activities to develop and deploy autonomy systems safely and cost-effectively.
- Collaborate with internal stakeholders and external partners to prepare for and launch commercial driverless operations.
- Build and scale the operations organization across multiple geographies, vehicle platforms, and regulatory environments.
- Define KPIs, set strategic direction, and ensure operational outcomes related to capacity, cost, quality, and safety.
- Develop systems, processes, and training programs for a distributed workforce to operate safely and consistently.
- Travel to operational sites to assess local conditions, identify opportunities, and stay connected with team challenges.
- Partner with engineering, hardware, commercial, policy, and HR teams to align operational priorities with company goals.
Requirements
- Ten years of experience in operations or management consulting, with at least five of those years in direct leadership roles managing managers and scaling large, geographically distributed teams.
- Proven track record building and scaling field operations in complex, high-volume environments such as fleet, logistics, supply chain, or general management.
- Experience running 24/7 shift operations across multiple sites, time zones, and workforce types, including blended FTE and contractor populations.
- Deeply analytical skills, with the ability to make decisions based on operational data, pull insights from metrics, and communicate tradeoffs clearly to technical audiences.
- Hands-on and site-present leadership style, understanding that effective operations leadership requires direct observation, not just dashboards.
- Strong track record in building training, onboarding, and quality programs that produce consistent performance at scale.
- Comfortable working in fast-moving, resource-constrained environments with ambiguity, and able to build structure as needed.
- Prior profit and loss ownership with demonstrated accountability for cost, efficiency, and growth outcomes.
Benefits & Perks
Compensation/salary range between $176,400 and $264,600 depending on experience and qualifications
Annual performance bonus
Equity
Competitive benefits package
Ready to Apply?
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