Job Description
Help us use technology to make a big green dent in the universe!
Key Responsibilities
- Be accountable for the successful execution of client implementation programs using our Build-Operate-Transfer methodology, which covers technology, operations and cultural transformation
- Find solutions that bring our clients into the new software and operating model that both accelerates delivery and reduces risk
- Develop deep relationships with our clients’ C-suite client executives
- Communicate effectively to stakeholders at all levels, both internally and externally
- Continuously demonstrate Kraken’s business value to the client and build a governance model which can last once the implementation program is completed
- Set the direction and pace for program execution. Managing internal and external expectations, removing blockers and making prioritization decisions to enable successful client transformations
- Understand the program details and report progress to both client and internal stakeholders
- Embody the Kraken ways of working. Provide support and feedback to members of the Kraken team and reinforce an environment of psychological safety.
Requirements
- Proven track record of leading significant business transformation projects leveraging Agile principles, ideally within utilities or similar complex industries.
- Being able to lead software delivery engagements with our clients.
- Demonstrated ability to present and negotiate with C-suite executives, and to initiate strategic discussions.
- Pragmatic and effective problem solver, capable of focusing efforts on critical priorities.
- Strong client-centric approach with a focus on understanding and enabling client success while demonstrating the ability to manage expectations.
- Collaborative team player with experience working effectively across local and global teams.
- Exceptional communication and facilitation skills in both English and Japanese. You are well respected with natural gravitas and can navigate both business cultures seamlessly.
- Strong client and quality focus, with a proven ability to build and enhance customer relationships.
- Willingness to travel as required to build face-to-face relationships with clients and internal teams.
- Fluent in Japanese and English.
- Experience in the Japanese utilities sector is highly desirable.
Ready to Apply?
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