Job Description
Want to make a meaningful difference in peoples’ lives while earning a competitive salary?
Key Responsibilities
- Lead by example through being the ultimate illustration of service, dedication, pace and energy
- Mentor, motivate, elevate and inspire the managers and store staff through continual training on compliance, products, and company best practices
- Adhere to and promote the company culture of positivity, professionalism, and compliance with policies and state regulations
- Conduct over-the-phone and in-person consultations and follow-ups to ensure that patients and caregivers are receiving accurate and helpful information in a caring and compassionate way
- Follow policies and procedures and execute all company programs for customer service, patient and visitor management, state compliance, and safety and security guidelines
- Guide patients and employees with cannabis recommendations including product selection, effects, potency, dosing, methods of consumption, and administration
- Identify and develop process improvements to assist with company growth
- Guide patients and employees with cannabis recommendations including product selection, effects, potency, dosing, methods of consumption, and administration
- Effectively and diplomatically handle employee or customer concerns and complaints while interfacing with the Store Manager and the Regional Manager
- Report any issues or complaints relating to the product to the Manager, Quality and Compliance Manager, and the Director of Operations in real-time
- Assist with onboarding and training of new Pharmacist and Pharmacy Technicians
Requirements
- Must hold an active Virginia Pharmacy license and be a registered medical professional with the Board of Pharmacy
- Strong team management and personal communication skills
- Ability to thrive within a fast-paced environment
- Strong compliance and regulation attitude
- Excellent oral and written communication skills
- Detail-oriented and focused
- MS Office proficient with the ability to utilize and navigate multiple software platforms with ease
- Knowledge of cannabis
- Must be flexible regarding work schedule including evenings, weekends, opening and closing
Ready to Apply?
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