Job Description
The Customer Care Consultant provides telephonic support to patrons and patients in the cannabis industry, delivering exceptional customer service, educating clients, and ensuring compliance with company policies and industry regulations.
Key Responsibilities
- Provide exceptional customer and patient service via telephone
- Assist patrons and patients by answering inquiries and offering support
- Educate clients about products and services within industry regulations
- Adhere to company policies and industry regulations during customer interactions
Requirements
- Deliver exceptional customer service and patient service while educating the client, primarily via telephonic support.
- Aid patrons and patients telephonically, conducting day-to-day customer phone support.
- Adhere to company policy and industry regulations while performing customer support duties.
Benefits & Perks
- Competitive salary
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Flexible Spending Accounts
- Paid Time Off
- Paid Holidays
- 401(k) retirement plan
Ready to Apply?
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