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Job Description
A Customer Care Consultant responsible for providing exceptional telephonic customer and patient support, educating clients, and ensuring compliance with company policies and industry regulations within the cannabis industry.
Key Responsibilities
- Provide exceptional customer and patient service via telephone
- Assist patrons and patients with their inquiries
- Educate clients about products and services
- Adhere to company policies and industry regulations during customer interactions
Requirements
- Deliver exceptional customer service and patient service while educating the client, primarily aiding patrons and patients telephonically.
- Conduct day-to-day customer phone support while adhering to company policy and industry regulations.
- Seek individuals interested in focusing on customer care in the cannabis industry.
Benefits & Perks
Competitive salary
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Flexible Spending Accounts
Paid Time Off
Paid Holidays
401(k) retirement plan
Ready to Apply?
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