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Job Description
A Customer Care Agent responsible for providing telephonic support and education to patrons and patients in the medical cannabis industry, delivering exceptional customer service while adhering to company policies and industry regulations.
Key Responsibilities
- Provide exceptional customer and patient service via telephone
- Assist patrons and patients by answering inquiries and offering support
- Educate clients about products and services within industry regulations
- Adhere to company policies and industry regulations during customer interactions
Requirements
- Deliver exceptional customer service and patient service while educating the client telephonically.
- Aid patrons and patients primarily through phone support.
- Conduct day-to-day customer phone support while adhering to company policy and industry regulations.
- Focus on customer care in the medical cannabis industry.
Benefits & Perks
Competitive salary
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
Flexible Spending Accounts
Paid Time Off
Paid Holidays
401(k) retirement plan
Ready to Apply?
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