Job Description
Want to make a meaningful difference in peoples’ lives while earning a competitive salary?
Key Responsibilities
- Administer and support employee benefit programs, including medical, dental, vision, life, disability, FSA/HSA, COBRA.
- Assit with planning annual Open Enrollment activities.
- Monitor enrollment activity and eligibility requirements, ensuring timely processing of new hires, life events, status changes, and benefits terminations.
- Audit benefit enrollments, carrier files, eligibility reports, payroll deductions, and vendor integrations to ensure accuracy and compliance.
- Track, investigate, and resolve enrollment, billing, and carrier discrepancies.
- Support ACA tracking, reporting, and other benefits compliance initiatives.
- Assist with benefits-related audits, testing, regulatory filings, and compliance reviews.
- Administer and coordinate leave of absence processes, including FMLA, ADA accommodations, STD, LTD, parental, personal, and union-related leaves.
- Process leave requests, distribute required documentation, track leave activity, and maintain accurate leave records within HRIS and leave management systems.
- Coordinate leave-related benefits administration, including benefit continuation, premium collection, return-to-work processes, and employee and manager communications.
- Complete employer documentation required for disability and leave-related claims.
- Maintain accurate employee benefits and leave records in accordance with company policies and applicable federal and state regulations.
- Prepare recurring reports, metrics, dashboards, and reconciliations related to benefits administration, leave management, payroll deductions, and employee participation.
- Collaborate with Payroll, HR, brokers, carriers, and third-party administrators to ensure efficient administration of benefit programs.
- Educate employees on available benefit offerings, eligibility requirements, and enrollment processes while providing exceptional customer service through the Benefits inbox.
- Perform other duties as assigned.
Requirements
- Minimum of 2 years of experience in benefits administration, leave management, or human resources.
- Working knowledge of employee benefits regulations, including ACA, HIPAA, COBRA, FMLA, ADA, ERISA, and other applicable federal and state requirements.
- Experience supporting Open Enrollment administration, employee communications, and carrier management.
- Strong experience with leave administration, disability claims, and accommodations processes.
- Proficiency in HRIS platforms, benefits administration systems, and Microsoft Office applications UKG/WURK.
- Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, data validation, reporting, and reconciliation.
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong written and verbal communication skills.
- Ability to handle sensitive and confidential information with discretion and professionalism.
- Commitment to providing outstanding employee service and support.
- Benefits Administration Expertise
- Leave of Absence Management
- Regulatory Compliance
- Data Analysis and Reporting
- Employee Service Excellence
- Attention to Detail
- Critical Thinking and Problem Solving
- Organization and Time Management
- Communication and Relationship Building
- Confidentiality and Professional Judgment
- Process Improvement Mindset
- Collaboration and Teamwork
Ready to Apply?
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