Listing evidence and provenance
- Source
- Workday View original listing
- Freshness
- Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
- Classification
- Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
- Pay provenance
- Employer-provided pay
Job Description
The Critical Environments Operations Center Manager is responsible for the day to day operations of the Critical Environments Operations Center and team.
Key Responsibilities
- Lead and manage a team of 8 Utility Engineers
- Monitor and respond to critical alarms and events
- Develop and implement procedures and policies
- Work with the Director of Operations to ensure that the Operations Center is aligned with the company's strategy
- Conduct performance reviews of team members
- Conduct weekly team meetings
- Conduct 1 on 1’s with team members
- Provide training and development opportunities for team members
- Represent the team at company meetings and events
- Monitor general SLA’s and KPI’s to identify basic performance deficiencies
- Ensure basic compliance with standard operating procedures, industry standards, management practices and predefined internal processes.
- Adhere to standard facility maintenance procedures and escalate obvious hardware or mechanical issues or failures
- Follow existing operational processes, procedures and workflows, making suggestions for improvement
- Develop business relationships with other CE team members and partner department team members
- Additional responsibilities may be assigned at any time as needed
Requirements
- Bachelor's degree or equivalent experience
- 3+ years of experience in a critical operations center environment
- Demonstrable service & experience led leadership style
- Strong understanding of facilities infrastructure and operations
- Strong knowledge of Google Docs, Sheets, Slides and other products in the suite
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to work under pressure and in a fast-paced environment
- Experience with BMS, BAS or BACS
- Experience with WebCTRL, Distech or equivalent
- Experience managing Union employees
- This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Benefits & Perks
- JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
- At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
Ready to Apply?
Apply directly on JLL's site
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