Operations Manager, Data Centers

JLL

Akron, OH

Full Time

Posted September 30, 2026

$123k - $175k· Est.

Power Generation

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Listing evidence and provenance

Source: Workday View original listing
Freshness: Open in the current public read path; this is not an employer guarantee.Last observed October 5, 2026
Classification: Modern power-system classification not yet published for this listing.Legacy source industry field: Power Generation
Pay provenance: Estimated benchmark; not employer-provided

Job Description

The Operations Manager, Data Centers is responsible for overseeing day to day infrastructure operation, including maintenance.

Key Responsibilities

Operate the data center program to achieve 100% uptime and customer service level agreement (SLA) compliance.
Provide management and engineering support for the development of complex utility/electrical/mechanical switching scripts and procedures (i.e. – Method of Procedures (MOPs), Emergency Operations Procedures (EOPs), Standard Operating Procedures (SOPs) and Change Management processes).
Technical knowledge and understanding of critical environments, including Data Centers, HVAC, Standby emergency power, uninterruptable power supplies, computer room air conditioning, and associated infrastructure. Able to provide feedback and input to capital construction project process including commissioning.
Implementation and management of Preventative Maintenance Program as directed by the client.
Reviewing engineering design and provide operational support associated with these technical areas in highly complex environments.
Manage the Operations Budget for the facilities assigned, providing updates on the expenses on a monthly basis and ensuring that the budget is met. This includes direct technician labor, third party spend and other corporate real estate services.
Proficient in computer applications and software such as MS Office and email.
Ability to think strategically and successfully articulate and communicate an effective vision for best in class performance of critical facilities.
Ability to solve technical problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills.
Ensure that all work management processes, programs, and requirements are well understood by the engineering operations/services teams.
Ensure that all personnel, vendors, and contractors fully understand the requirement for strict adherence to the critical awareness processes, programs, and protocols.
Extensive knowledge of energy management and sustainability programs, processes, procedures, and metrics.
Assist with regulatory inspections (thru EH&S, local regulators, tax auditors, etc.) Environmental audits, OSHA inspections, etc.
Requires working knowledge and application of: Computerized Maintenance and Management Systems (CMMS), Building Automation Systems (BAS), Building Control Systems (Direct Digital Control (DDC) and pneumatic)
Ability to make effective presentations on relevant topics to internal departments, employees, clients, and/or management.
Ability to manage and track Key Performance Indicator (KPI) metrics for the buildings under their responsibility.
Ability to manage client contracts for the delivery of services provided by other vendors. Including but not limited to janitorial, landscaping, pest, guard services, elevator, fire systems, etc.
Ability to effectively manage and perform Human Resources type oversight (performance management & evaluations, personnel evaluation for hiring of Mission Critical staff, training/onboarding).
Dealing with client employees/tenants/groups within the critical facilities. Fielding complaints/concerns and managing response appropriately.
Potential travel requirements depending on geographic responsibilities.
Candidate must possess and maintain a valid state driver’s license, and perform Vehicle Safety Inspection

Requirements

Lift up to 80 lbs
Perform various physical tasks in diverse conditions
Available for on-call work
Operating Engineer or other applicable licenses and Universal CFC’s license.
Systems Maintenance Administrator, Facility Management Administrator, Real Property Administrator, or equivalent.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Benefits & Perks

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.