GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
Key Responsibilities
Outbound/Inbound calls with delinquent borrowers
Find solutions to help bring borrower’s loans to a current status
Process payments for borrowers with past due payments
Maintain daily, weekly, and monthly collection and metric goals
Remain in compliance with Goodleap’s collections policies and procedures
Requirements
1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools
Excellent verbal and written communication skills
Prior call center experience with financial products preferred
Proficiency with Microsoft Office applications
Self-motivated and extremely goal-oriented
Team Player
Professional demeanor
Bilingual Spanish/English required
Ready to Apply?
Join GoodLeap and make an impact in renewable energy