GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.
Key Responsibilities
Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process
Identify accounts with overdue payments and find solutions to help bring their loan to a current status
Maintain daily, weekly and monthly collection and metric goals
Outbound/Inbound calls with clients to resolve debts owed
All in compliance with Goodleap’s collections policies and procedures
Requirements
1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools
Excellent verbal and written communication skills
Prior telemarketing experience with financial products preferred
Proficiency with Microsoft Office applications
Self-motivated and extremely goal-oriented
Team Player
Professional demeanor
Bilingual English/Spanish required
Ready to Apply?
Join GoodLeap and make an impact in renewable energy