Job Description
The Collections Specialist is responsible for contacting delinquent borrowers to collect overdue payments, offering payment solutions, and maintaining records of communications and payments to help recover past due accounts.
Key Responsibilities
- Contact borrowers with delinquent accounts to collect past due payments
- Provide payment solutions to resolve borrower delinquencies
- Maintain records of contacts, attempted contacts, and payments collected from customers
Requirements
- The candidate must be bilingual, able to communicate effectively in both English and Spanish.
- The candidate must have experience in contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower s delinquency.
- The candidate must be able to maintain records of contacts and attempted contacts with delinquent account customers, as well as records of any payments collected from the customer.
- The candidate must be able to perform job duties as assigned by a supervisor or other managers related to the position department.
- The candidate must be able to perform the essential functions of the job with or without reasonable accommodations for known disabilities.
Benefits & Perks
Compensation: MXN 89.33 per hour plus bonus
Work schedule: Not specified
Work environment perks: Not specified
Additional benefits: Reasonable accommodations for disabilities, potential for job responsibilities to evolve
Ready to Apply?
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