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Job Description
The Operations Supervisor oversees the daily performance of autonomous vehicle operators and fleet operations, ensuring safety, compliance, route efficiency, and customer satisfaction in a fast-paced logistics environment.
Key Responsibilities
- Recruit, train, and onboard qualified drivers ensuring compliance with regulations and company standards
- Conduct ride-alongs, performance evaluations, and coaching to promote safety and service quality
- Enforce safety compliance policies and maintain driver qualifications and training programs
- Schedule maintenance and repairs, track vehicle logs and registrations to ensure vehicle readiness
- Plan daily routes, manage driver schedules, and optimize efficiency
- Maintain strong customer relationships and address service issues to meet delivery targets
- Address real-time logistical issues and provide operational support
- Monitor KPIs and operational data to identify areas for improvement
Requirements
- High school diploma or equivalent required
- Bachelor’s degree in Logistics, Transportation, or related field preferred
- 3 years of experience in transportation or fleet operations with a focus on driver supervision
- Strong understanding of FMCSA, DOT, and internal safety policies and regulations
- Experience with route planning tools and fleet management systems
- Valid U.S. CDL license with a clean driving record
- Ability to operate Class 3-6 vehicles
- Ability to work in a fast-paced, hands-on environment
- Ability to work flexible hours and respond to operational needs outside of scheduled shifts
- Ability to pass a background check, drug screen, and motor vehicle record check
Benefits & Perks
Competitive salary and compensation package
Onsite work environment in Phoenix, AZ
Opportunities for professional growth and development
Supportive and inclusive company culture
Flexible working hours to respond to operational needs
Ready to Apply?
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