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Job Description
The Operations Supervisor oversees the daily performance of autonomous vehicle operators and fleet operations, ensuring safety, compliance, route efficiency, and customer satisfaction in a fast-paced logistics environment.
Key Responsibilities
- Recruit, train, and onboard qualified drivers ensuring compliance with regulations and company standards
- Conduct ride-alongs, performance evaluations, and coaching to promote safety and service quality
- Enforce safety compliance policies and maintain driver qualifications and training programs
- Coordinate vehicle maintenance, repairs, and track logs to ensure vehicle readiness
- Plan daily routes, manage driver schedules, and optimize operational efficiency
- Maintain strong customer relationships and address service issues to meet delivery targets
- Address real-time logistical issues and provide hands-on operational support
- Monitor KPIs and operational data to identify areas for improvement
Requirements
- High school diploma or equivalent required
- Bachelor’s degree in Logistics, Transportation, or related field preferred
- 3 years of experience in transportation or fleet operations with a focus on driver supervision
- Strong understanding of FMCSA, DOT, and internal safety policies and regulations
- Experience with route planning tools and fleet management systems
- Strong communication, leadership, and organizational skills
- Valid U.S. CDL license with a clean driving record
- Ability to operate Class 3-6 vehicles
- Ability to work in a fast-paced, hands-on environment
- Ability to work flexible hours and respond to operational needs outside of scheduled shifts
- Ability to pass a background check, drug screen, and motor vehicle record check
Benefits & Perks
Onsite work in Phoenix, AZ
Flexible hours and response to operational needs outside scheduled shifts
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