Job Description
The Fleet Dispatcher is responsible for coordinating and managing the real-time operations of autonomous trucks, ensuring timely and safe deliveries by communicating with vehicle operators, monitoring routes, handling incidents, and maintaining operational compliance in a fast-paced logistics environment.
Key Responsibilities
- Coordinate and dispatch autonomous vehicle operators and manage daily routes in real-time
- Monitor the status of dispatched vehicles and deliveries, providing updates and prioritizing tasks
- Respond promptly to emergency and non-emergency communications, assessing situations and offering solutions
- Communicate delivery statuses, delays, and changes to clients proactively
- Escalate urgent issues and updates to supervisors and management clearly and promptly
- Track vehicle locations, freight progress, and estimated arrival times using fleet management software
- Ensure compliance with operational procedures, safety protocols, and regulatory standards
- Log operational data, including schedules, delays, and incidents, and escalate critical issues as needed
- Maintain accurate records of work requests, customer requests, and operational activities
- Generate reports and summaries on operational metrics and events during shifts
Requirements
- Proven, high-volume experience of at least 3 years as a dispatcher in the transportation, fleet, shipping, or logistics industry.
- Knowledge and understanding of DOT FMCSA regulations as they relate to Hours of Service and general compliance.
- Highly proficient with modern communication and logistics tools, including order management systems, dispatching software, TMS Transportation Management System, and instant messaging platforms such as Slack and Zoom.
- Outstanding organizational skills, the ability to effectively multitask, and sound judgment for critical thinking and rapid decision-making under pressure.
- Excellent written and verbal communication skills, with the ability to convey complex information clearly and calmly to drivers, Autonomous Vehicle Operators (AVOs), and client personnel.
- Experience with fast, accurate data entry and a background in running reports or performing basic operational analytics.
- Must be able to work a full 12-hour shift, primarily on site at the Fort Worth, TX office near Alliance Airport, with flexibility for possible overnight schedules.
- Physical and mental ability to operate effectively during 12-hour shifts in a high-stakes, rapid-response environment.
Benefits & Perks
Work schedule: 12-hour shifts, primarily on-site at Fort Worth, TX near Alliance Airport, with possible overnight schedule and flexibility
Work environment perks: On-site work at a dedicated office depot
Additional benefits: Opportunities for growth and development in autonomous vehicle technology industry, inclusive and diverse work culture
Ready to Apply?
Join Gatik and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Gatik
More jobs at Gatik
Autonomous Truck Testing Specialist
Gatik
NEW
Mountain View
Full Time
2d
Senior Audio systems engineer
Gatik
Mountain View
Full Time
3d
$170k-230k
AI Operations RAG Architect
Gatik
Mountain View
Full Time
3d
$170k-220k
More jobs in Fort Worth, Texas
Project Manager - Land Development
Atwell
Fort Worth
Full Time
Dec 26
Field Application Engineer, Automation
Phoenix Contact
Fort Worth
Full Time
Jan 17
Project Manager - Land Development
Atwell
Fort Worth
Full Time
Feb 25
$95k-136k