The Service Technician Manager oversees the performance, training, and accountability of field service technicians in the home electrification industry, focusing on quality improvement, operational efficiency, and customer satisfaction within a rapidly growing energy solutions company.
Key Responsibilities
Oversee the performance, development, and accountability of field Service Technicians
Track technician training statuses and analyze key performance indicators
Manage re-roll root-cause investigations
Ensure accurate reconciliation of time and vehicle data through Motive
Requirements
The candidate must be a highly technical solar professional with strong leadership instincts and a systematic approach to quality improvement.
The candidate must have experience overseeing the performance, development, and accountability of field Service Technicians.
The candidate must be able to track technician training statuses, analyze key performance indicators, manage re-roll root-cause investigations, and ensure accurate reconciliation of time and vehicle data through Motive.
Benefits & Perks
Medical, Dental, and Vision Insurance
100% Company-Sponsored Short-Term Disability
401(k) Employer Matching
Weekly Pay Dates
3 Weeks Paid Time Off (PTO)
3 Sick Days
12 Paid Holidays
1 Floating Holiday
Upward mobility Opportunities
Ready to Apply?
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