• Develop and direct project management operations and strategic planning to meet organizational goals
• Establish and maintain project management policies and framework used for effective project delivery across the Bank and ensure compliance across several lines of business
• Administer training and development for project managers reporting directly to the PMO or embedded with the lines of business
• Respond to escalated project issues that may impede project delivery and coordinate solutions
• Monitor and analyze project metrics to identify weaknesses or problems to propose operational improvements and cost savings for future projects
• Deliver aggregated project reporting to management and board committees with oversight
• Serve as the main point of contact within the organization for employees, regulators, auditors and other relevant authorities on issues related to project management
• Produce training plans and provide expert guidance on policy requirements to Bank employees
• Maintain a repository of project management records in the Bank
• Perform other duties as assigned
• Supervise assigned employees by organizing and monitoring work progress
• Maintain staff by recruiting, selecting, orienting, and training employees
• Manage performance of employees through development, coaching, and counseling
• Associate’s Degree required; Bachelor’s Degree preferred
• Minimum 12 years of directly relevant experience
• Minimum of 5 years of leadership experience required
• Project Management Professional (PMP) certification required
• Strong understanding of the banking and financial services industry
• Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
• Excellent verbal, written, and interpersonal communication skills
• Strong organizational skills and attention to detail
• Outstanding problem-solving and time management skills
• Self-motivated, self-directed, and results-oriented
• Adaptable and able to multitask in a fast-paced environment
• Can work independently and within a team; solution-oriented with a collaborative approach