Job Description
A Technical Consultant at Esri is responsible for assisting clients with deploying, migrating, and supporting ArcGIS Enterprise systems, focusing on advanced deployment strategies such as high availability, disaster recovery, and Kubernetes, while collaborating with teams to solve complex technical challenges and expand their expertise in enterprise GIS and IT systems.
Key Responsibilities
- Design, deploy, migrate, and support ArcGIS Enterprise systems across various deployment environments (Windows, Linux, Kubernetes).
- Troubleshoot technical issues related to ArcGIS Enterprise and system recovery processes.
- Perform advanced system upgrades, disaster recovery exercises, and proof of concept deployments.
- Employ knowledge of complementary technologies such as RDBMS, NoSQL, object stores, and networking protocols.
- Lead and collaborate with clients and colleagues to ensure successful system implementations and solutions.
Requirements
- At least 5 years of professional experience in implementing and supporting enterprise GIS systems.
- Experience in ArcGIS Enterprise administration.
- Familiarity with troubleshooting technical issues with server systems.
- Proven ability to consistently apply a systematic approach to system engineering based on best practices.
- Ability to clearly communicate technical ideas to customers, executives, other technical or non-technical staff.
- Ability to travel up to 25%.
- Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS), or a related STEM field.
- Experience with deploying and supporting ArcGIS Enterprise systems emphasizing advanced deployment strategies such as high availability, disaster recovery, and Kubernetes.
- Experience in designing, deploying, migrating, and supporting enterprise GIS systems.
- Experience with deploying ArcGIS Enterprise on Windows, Linux, and Kubernetes environments.
- Knowledge of technologies that complement ArcGIS Enterprise, including RDBMS, NoSQL, object stores, SAN, NAS, and related systems.
- Understanding of server-side servicing stack models, authentication methods (native credentials, domain-based, SAML, OIDC), and networking concepts such as TCP/IP, DNS, routing, TLS.
- Ability to lead customers and colleagues with well-defined methods that provide shared understandings and repeatable, successful outcomes at the intersection of Esri and enterprise IT.
- Experience in participating in advanced engagement types, including enterprise migration, system challenge resolution, troubleshooting, system recovery, confidence exercises, disaster recovery, protection, and proof of concept.
- Ability to employ knowledge of deployment patterns and advanced ArcGIS Enterprise and database upgrades.
- Ability to collaborate with Professional Services staff to solve complex technical challenges.
- Ability to support and build the capabilities of less experienced colleagues.
Benefits & Perks
Base salary range of $82,160 to $138,320 USD
Work schedule flexibility
Work environment perks
Industry-leading health and welfare benefits including medical, dental, and vision insurance
Basic and supplemental life insurance for employees and their families
401(k) and profit-sharing programs
Minimum of 80 hours of vacation leave
Twelve paid holidays throughout the year
Opportunities for personal and professional growth
Ready to Apply?
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