Program Manager - Utility Integrations

• Manage platform integrations with utility clients and vendors, ensuring on-time delivery of a portfolio of integration projects, including requirements discovery, scoping, project planning, project management, testing, and launch to production • Champion the value of EnergyHub’s platform APIs and integrations (e.g. OpenADR) by conveying key use cases, benefits, and the overall integration process • Provision access to API docs, sandbox environments, testing procedures to ensure full understanding of the integration process • Develop repeatable playbooks for integrations of platform systems such as Customer Information Systems, Grid DERMS, and OpanADR dispatches • Work with internal stakeholders like Product Management, Engineering, Solutions Engineering, Sales, and Client Success teams to ensure that clients / partners understand the critical path and are kept on track • Ensure successful integrations and launches by coordinating with external cross-functional counterparts, specifically program management, engineering, product teams • Other duties as assigned

• Experience in demand response, API integrations, and communication protocols (e.g., IEEE 2030.5, OpenADR) • Strong communication skills - especially external, with customers, partners/vendors, leading technical and implementation overviews • Experience with REST API architecture, status codes, authentication • A demonstrated ability to collaborate in an effective manner among cross-functional stakeholders, while operating within existing resources • Demonstrated ability to communicate complex issues/needs in a clear, precise, and actionable manner to influence and advocate change • Experience with cloud-based SaaS products • Bachelor's degree and 5-7 years of experience in technical program management, product management, developer relations, or related roles • Energy industry preferred, particularly demand side or DER management • An understanding of residential distributed energy resources (DERs), such as smart thermostats, battery energy storage systems, EV’s, etc. and their benefits to the grid • Familiarity with utility systems such as ADMS, DERMS, SCADA • Strong sense of curiosity and a mission to learn • Project management experience - tools, frameworks, processes • Experience with support tools and systems for external parties to log, prioritize, resolve Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

• Collaborate with outstanding people: Our employees work hard, do great work, and enjoy collaborating and learning from each other. • Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the team! • Gain well rounded experience: EnergyHub offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business. • Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and machine learning obstacles, including distributed fault-tolerance, device control optimization, and process modeling to support scalable interaction with disparate downstream APIs. • Be part of something important: Help create the future of how energy is produced and consumed. Make a positive impact on our climate. EnergyHub offers a generous benefits package including 100% paid medical for employees and a 401(k) with employer match. We offer a casual environment, the flexibility to set your own schedule, a fully stocked fridge and pantry, free Citi Bike membership, secure bike rack, gym subsidy, paid parental leave, and an education assistance program.