Operations Coordinator Labor Employment practice
Charles River AssociatesWashington, District of Columbia
Full Time
Posted April 23, 2026
$58k - $70k
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Job Description
The Administrative Operations Coordinator supports the Labor and Employment practice at Charles River Associates by managing project billing, providing administrative and project support, coordinating client and internal meetings, and assisting with marketing and business development activities in a fast-paced consulting environment.
Key Responsibilities
- Manage high-volume project billing, including preparing invoices, drafting work descriptions, and obtaining approvals
- Follow up on and report outstanding project unbilled work, receivables, and write-offs
- Provide project administration support such as conflict checks, client retention letters, and vendor invoice processing
- Handle general administrative tasks including maintaining calendars, coordinating travel, and managing files
- Oversee client relationship management database and support marketing and business development activities
- Coordinate logistics for internal and external meetings and client events
- Serve as liaison with corporate departments such as Human Capital, IT, Finance, and Communications
Requirements
- Proficiency in managing high volume project billing, including preparing and ensuring accuracy of invoices, drafting work descriptions, and obtaining relevant approvals, and working closely with the corporate finance department to proactively resolve issues.
- Experience in following up and providing regular reporting on outstanding project unbilled amounts, receivables, and write-offs under the direction of Vice Presidents and project managers.
- Ability to deliver project administration support, including overseeing conflict checks, client retention letters, project code requests, processing vendor invoices, team expense reports, check requests, and timesheets in a timely manner.
- Ability to provide general administrative support such as maintaining calendars and routine correspondence, coordinating detailed travel arrangements, maintaining files, and providing administrative backup for other support roles.
- Experience in overseeing client relationship management database and delivering marketing and business development support, including social media platform updates, marketing event logistical support, and material preparation.
- Ability to ensure adherence to corporate and practice marketing and social media protocols.
- Experience in managing logistics for internal and external practice meetings and client events, including technology setup, meeting room reservation, and food ordering.
- Ability to act as an internal and external liaison with corporate departments such as Human Capital, Information Technology, Financial Administration, and Communications.
- Working knowledge of Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
- Proficiency with technology and ability to learn new software programs quickly.
- Exceptional attention to detail with a quantitative orientation and focus on quality in work product.
- Good judgment and problem-solving skills in a fast-paced environment.
- Ability to maintain confidentiality of sensitive information.
- Energetic self-starter with strong interpersonal skills, including a cooperative and professional attitude.
- Well-organized, flexible, and capable of managing multiple priorities simultaneously.
- Outstanding written and oral communication skills.
- A high level of initiative, a strong work ethic, and dedication to quality.
Benefits & Perks
Salary range of $58,000 - $70,000 with potential for bonus incentive compensation
Comprehensive benefits package including medical, dental, and vision insurance
401(k) retirement plan with employer match
Life and disability insurance
Paid time off including vacation, sick leave, holidays, and paid parental leave
Wellness programs and employee assistance resources
Commuter benefits
Skills development programs including technical training, presentation skills, internal seminars, and career mentoring
Work location flexibility with a hybrid model of in-office and remote work
Ready to Apply?
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