Operations Coordinator Labor Employment practice

Charles River Associates

Washington, District of Columbia

Full Time

Posted April 23, 2026

$58k - $70k

Not Specified

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Job Description

The Administrative Operations Coordinator supports the Labor and Employment practice at Charles River Associates by managing project billing, providing administrative and project support, coordinating client and internal meetings, and assisting with marketing and business development activities in a fast-paced consulting environment.

Key Responsibilities

Manage high-volume project billing, including preparing invoices, drafting work descriptions, and obtaining approvals
Follow up on and report outstanding project unbilled work, receivables, and write-offs
Provide project administration support such as conflict checks, client retention letters, and vendor invoice processing
Handle general administrative tasks including maintaining calendars, coordinating travel, and managing files
Oversee client relationship management database and support marketing and business development activities
Coordinate logistics for internal and external meetings and client events
Serve as liaison with corporate departments such as Human Capital, IT, Finance, and Communications

Requirements

Proficiency in managing high volume project billing, including preparing and ensuring accuracy of invoices, drafting work descriptions, and obtaining relevant approvals, and working closely with the corporate finance department to proactively resolve issues.
Experience in following up and providing regular reporting on outstanding project unbilled amounts, receivables, and write-offs under the direction of Vice Presidents and project managers.
Ability to deliver project administration support, including overseeing conflict checks, client retention letters, project code requests, processing vendor invoices, team expense reports, check requests, and timesheets in a timely manner.
Ability to provide general administrative support such as maintaining calendars and routine correspondence, coordinating detailed travel arrangements, maintaining files, and providing administrative backup for other support roles.
Experience in overseeing client relationship management database and delivering marketing and business development support, including social media platform updates, marketing event logistical support, and material preparation.
Ability to ensure adherence to corporate and practice marketing and social media protocols.
Experience in managing logistics for internal and external practice meetings and client events, including technology setup, meeting room reservation, and food ordering.
Ability to act as an internal and external liaison with corporate departments such as Human Capital, Information Technology, Financial Administration, and Communications.
Working knowledge of Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
Proficiency with technology and ability to learn new software programs quickly.
Exceptional attention to detail with a quantitative orientation and focus on quality in work product.
Good judgment and problem-solving skills in a fast-paced environment.
Ability to maintain confidentiality of sensitive information.
Energetic self-starter with strong interpersonal skills, including a cooperative and professional attitude.
Well-organized, flexible, and capable of managing multiple priorities simultaneously.
Outstanding written and oral communication skills.
A high level of initiative, a strong work ethic, and dedication to quality.