Job Description
The Travel Expense Specialist supports the management of global travel and expense processes, including policy guidance, booking oversight, expense report review, vendor negotiations, and event logistics, ensuring compliance and efficiency within a dynamic SaaS environment.
Key Responsibilities
- Provide guidance on global travel policies and assist employees in making compliant, cost-effective travel arrangements using booking tools
- Monitor travel bookings, identify trends or issues, and escalate concerns for resolution
- Support the Travel Expenses Manager with preferred vendor strategy, hotel negotiations, contract oversight, and rate management
- Analyze carbon impact data and support eco-conscious travel initiatives
- Design and manage travel logistics for company events in partnership with the Global Events team
- Review and process employee expense reports to ensure policy compliance and consistency
- Manage the corporate card program and support its enhancements
- Serve as a primary contact for travel and expense inquiries, providing guidance to improve user understanding and compliance
- Maintain and update intranet content and standard operating procedures related to travel and expenses
- Develop and facilitate training sessions on travel and expense processes
- Identify and escalate technical issues, collaborating with IT or vendors for resolution
- Support audits, reporting, and ad hoc requests related to travel and expense programs
Requirements
- Support the Travel Expenses Manager on the Preferred Vendors Program, including strategy development, hotel negotiations, contract oversight, and rate management within the booking system.
- Provide expert guidance on global travel policies and guide employees in making compliant and cost-effective travel arrangements using the company's booking tool.
- Oversee travel activity by monitoring bookings, identifying trends or issues, and escalating concerns to ensure fast and effective resolution.
- Review and process employee expense reports while applying policy expertise to ensure compliance and consistency.
- Identify policy trends, escalate policy violations when required, and recommend updates or training based on recurring issues.
- Serve as a key resource for travel and expense inquiries, providing guidance that improves user understanding and compliance.
- Oversee the administration of the corporate card program and support program enhancements.
- Support audits, reporting needs, and ad hoc requests related to program management.
- Maintain and enhance intranet content and standard operating procedures (SOPs) to ensure clarity and accuracy.
- Develop and facilitate training sessions and materials that strengthen employee knowledge of travel and expense processes.
- Identify and escalate technical issues, partnering with IT or vendors to drive resolution.
- Administer relevant systems as required and continuously identify opportunities to streamline and improve processes.
- Support the team in various departmental tasks related to travel and expenses, with a primary focus on travel and expenses-related responsibilities.
- Support the design and management of travel logistics for company events in partnership with the Global Events team and other departments.
- Support budget development, drafting guidelines, and preparing communication materials for events.
- Maintain physical and mental resilience, and be able to challenge multiple stakeholders effectively.
- Possess a BA and/or MA Degree, preferably in Finance, Economics, Tourism, or similar.
- Have at least 1 year of experience in business travel, finance, or the administration industry.
- Be business fluent in English; applications in Spanish will be automatically discarded. Knowledge of other European languages is a plus.
- Be target-driven, quick learner, curious, proactive, resourceful, organized, detail-oriented, and analytical.
- Be resilient, assertive, and capable of decision-making and stakeholder management.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
gym subsidies
counseling and well-being programs
community and support through inclusion and belonging programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
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