Job Description
The role involves acting as a strategic insurance expert to drive value realization through process mining and AI solutions, helping clients optimize their insurance operations and achieve measurable business outcomes.
Key Responsibilities
- Act as the lead architect for insurance accounts, translating operational challenges into value drivers
- Develop and communicate data-backed business cases demonstrating the financial impact of Process Intelligence
- Lead value workstreams for pilots and implementations, ensuring effective monitoring of operational resilience
- Guide customers on using the Celonis Sensing Layer to enhance AI and automation in claims and policy servicing
- Identify and qualify opportunities for process improvements through workshops and systemic challenge resolution
- Scale best practices and reusable assets within the Value Engineering team
- Act as a senior resource and mentor for team members, sharing insurance domain expertise
- Provide feedback to product teams to enhance platform capabilities for the insurance industry
- Manage the end-to-end customer value journey, including adoption, expansion, and renewal strategies
- Build strategic expansion roadmaps to embed Celonis as a core business transformation platform
Requirements
- Deep Industry Experience: 10 years of relevant experience, ideally combining time at a Carrier Reinsurer with Management Consulting or Sales Engineering, with a strong understanding of the inner workings of an insurance company.
- Domain Expertise: Possess granular knowledge of the insurance value chain, specifically in Claims Triage Settlement, Underwriting Risk Selection, and Distribution.
- Value Realization Skills: Proven track record of identifying operational inefficiencies and driving them to resolution, with the ability to impact the P&L Loss Ratio and Expense Ratio through process improvement.
- Technical Fluency: Understanding of the modern insurance technology stack, including Guidewire, Duck Creek, and how new technologies such as AI and GenAI interact with legacy systems.
- Stakeholder Management Experience: Ability to present to and work with senior stakeholders, navigate complex internal structures, and clearly communicate value to non-technical audiences.
- Builder Mentality: Comfortable working with ambiguity, setting own direction within an account team, and achieving results independently.
- Educational Qualification: Degree in Business, Finance, Risk Management, Engineering, or Mathematics.
- Visa Sponsorship: Not offered for this role.
Benefits & Perks
Base salary range: 173,000 - 233,000 USD
Total compensation package including bonus, commission, equity, benefits, health, dental, life, 401k, and paid time off
Hybrid working options
Generous PTO
Company equity RSUs
Extensive parental leave
Dedicated volunteer days
Gym subsidies
Counseling and well-being programs
Internal mobility and mentorship opportunities
Community and inclusion programs
Global collaboration with international teams
Ready to Apply?
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