Job Description
The role involves leading a team of Value Engineers to drive end-to-end customer value journeys, helping clients realize strategic benefits from Celonis Process Intelligence Platform, and fostering customer success, growth, and renewal through strategic consulting and stakeholder management.
Key Responsibilities
- Lead and manage a team of Value Engineers to drive end-to-end customer value journeys
- Identify, frame, and deliver value to customers by translating strategic objectives into high-impact use cases
- Own the customer value lifecycle, including landing, expanding, adoption, and renewal of accounts
- Communicate value opportunities and strategic roadmaps to C-Level executives and stakeholders
- Support deployment of new features, products, and strategic growth initiatives to create value
- Build and maintain strategic customer relationships as an executive sponsor
- Conduct Quarterly and Executive Business Reviews to communicate results and value realization
- Recruit, develop, and mentor talent within the Value Engineering team
- Allocate resources effectively to meet sales, renewal, and value targets
- Collaborate with internal teams and external partners to accelerate value realization and customer success
Requirements
- Lead a team of Value Engineers and drive end-to-end customer value journeys, including responsibility for landing, expanding, adoption, and renewing accounts.
- Translate customers' strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers.
- Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives.
- Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for customers.
- Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation.
- Ensure customer success by architecting improvement measures and managing change within the customer base, while pioneering new methodologies within the Celonis Value Engineering organization.
- Direct Celonis Value Engineering, Services, and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for customers.
- Take ownership and build strategic customer relationships as an executive sponsor.
- Host Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to communicate results and realized value to senior management and C-level executives.
- Recruit the next-generation of Celonis Value Engineers, develop world-class talent through hands-on engagement, continuous feedback, and active mentorship.
- Demonstrate deep process and industry knowledge with a proven consulting skill set and strong analytical abilities.
- Possess domain expertise in business areas such as Finance or Supply Chain, with experience in strategic transformation initiatives like Shared Services Transformation or System Transformation, and ability to build a compelling value roadmap for the customer.
- Demonstrate industry expertise with a deep understanding of industry trends and strategic challenges faced by the C-Suite, and build an integrated Celonis Process Intelligence roadmap.
- Have experience guiding customer IT teams throughout their Celonis Process Intelligence journey, including building dashboards, Apps, and Action Flows to accelerate value realization.
- Plan and manage project scope, expectations, and timelines, leveraging partners from the Celonis Ecosystem where possible.
- Have experience preparing and communicating results to stakeholders and management, both internally and externally.
- Follow the Celonis value selling methodology throughout the customer journey, including discovery, qualification, value assessment, and Proof of Value (PoV) presentations, demonstrating the full value potential of Celonis Process Intelligence.
- Proven track record of identifying and prioritizing use cases, implementing improvement measures, and establishing operating models to realize value, renew, and expand subscriptions with Celonis.
- Demonstrate the ability to qualify all Value Engineering engagements, do discovery with customers directly, allocate resources efficiently, and champion the value selling methodology.
- Proven leadership ability to lead by example, including being hands-on with teams and serving as a role model for the organization.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to resources such as gym subsidies, counseling, and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
Join Celonis and make an impact in renewable energy
Stay Updated on Sustainability Jobs
Get the latest renewable energy jobs and career tips delivered to your inbox.
Job Alerts
Get notified about new sustainability jobs
More at Celonis
More jobs at Celonis
Software Engineer - SAP ABAP
Celonis
NEW
Bangalore
Full Time
23h
Strategic Account Executive
Celonis
Seoul
Full Time
4d
Senior Applied AI Engineer Public Sector - Sacramento, CA
Celonis
Not specified
Full Time
4d
$145k-170k
More jobs in Stockholm, Sweden
Territory Account Executive, Commercial Sweden
Pure Storage
Stockholm
Full Time
Jan 25
Territory Systems Engineer Nordics
Pure Storage
Stockholm
Full Time
Feb 12
Territory Systems Engineer Nordics
Pure Storage
Stockholm
Full Time
Feb 25