Job Description
The role involves leading a team of Value Engineers to drive customer value realization, expand business, and support strategic transformation initiatives using Celonis Process Intelligence Platform, while managing end-to-end customer relationships and fostering growth within a fast-growing SaaS company.
Key Responsibilities
- Lead and manage the end-to-end customer value journey, including landing, expanding, adoption, and renewal of accounts.
- Translate customer strategic objectives into high-impact use cases and evangelize Process Intelligence solutions.
- Serve as an executive sponsor to build strategic customer relationships and communicate value to C-Level stakeholders.
- Support deployment of new features, apps, and products to drive strategic growth and value creation across the customer portfolio.
- Host Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to communicate results and realized value to senior management.
Requirements
- Demonstrate your business domain expertise, such as in Finance or Supply Chain, as well as experience in strategic transformation initiatives (e.g., Shared Services Transformation or System Transformation) and the ability to build a compelling value roadmap for the customer.
- Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap.
- Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows.
- Plan and manage project scope, expectations, and timelines, leveraging partners from the Celonis Ecosystem wherever possible.
- Experience in preparing and communicating results to stakeholders and management, both internally and externally.
- Demonstrate experience of following the Celonis value selling methodology alongside the customer journey including discovery, qualification, value assessment, and PoV s, and demonstrate the full value potential of Celonis Process Intelligence.
- Proven track record of identifying and prioritizing use cases, implementing improvement measures, and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis.
- Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer and allocate resources efficiently, and champion the value selling methodology with customers.
- Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects, and a role model for the organization.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to resources such as gym subsidies, counseling, and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
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