Job Description
The role involves acting as a trusted advisor to customers in the Financial Services and Insurance industry, helping them achieve business transformation through the deployment of Celonis Process Intelligence Platform, identifying value-driven use cases, and managing the end-to-end customer value journey to drive adoption, expansion, and measurable business impact.
Key Responsibilities
- Translate customer objectives into value assessments and proof-of-value projects
- Build business cases and demos leveraging industry benchmarks
- Conduct value assessments and communicate strategic value to senior stakeholders
- Facilitate business value workshops to identify process improvement opportunities
- Derive and initiate enterprise-wide process improvement measures
- Present results and realized value to senior management and C-level executives
- Manage the end-to-end customer value journey including landing, expanding, adoption, and renewal
- Develop strategic expansion roadmaps to embed Celonis as a core business transformation platform
- Provide feedback to product teams for platform and app enhancements based on customer use cases
Requirements
- Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement, and respective Software deployment, ideally in a customer-facing role in Solution Consulting, Sales Engineering, IT Management Consulting with a Business Software SaaS Provider or a Consultancy, or in an Inhouse role such as a Center of Excellence for Data Mining Analytics Intelligence within an Enterprise.
- Good knowledge of Business Software SaaS applications such as SAP, with experience in implementing RPA and/or BI Tools, and/or building Dashboards, Apps, and Action Flows.
- Knowledge of Python and/or SQL.
- Experience in collaborating with IT teams.
- Experience in identifying use cases for business process improvement and deploying improvement measures, acting as a change agent, and training users and process owners to realize value.
- Experience in planning and managing project scopes, expectations, and timelines, managing multiple projects at different stages of the value journey, and leveraging partners from the Celonis Ecosystem.
- Experience in preparing and communicating value roadmaps and results to stakeholders and management, both internally and externally, with excellent communication and presentation skills in English and German, with a high level of fluency in German.
- Understanding of the Finance and/or Supply Chain domain, as well as strategic transformation initiatives such as Shared Services Transformation or System Transformation.
- Ideally, expertise in one or more industries such as Manufacturing, Automotive, Consumer, Retail, Pharmaceuticals, or Chemicals, with the ability to develop a deep understanding of industry trends and strategic opportunities.
- A degree in Technology Management, Industrial Business Engineering, Business Informatics, Computer Science, Mathematics, Economics, or a comparable degree program.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
access to gym subsidies
counseling and well-being programs
internal mobility and mentorship opportunities
opportunity to work with award-winning process mining technology
international team collaboration
contribution to an open, autonomous work culture
Ready to Apply?
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