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Job Description
The role involves managing end-to-end implementations of Celonis Process Mining technology for strategic customers, ensuring successful project delivery, stakeholder management, and driving product adoption through consulting and collaboration with various teams.
Key Responsibilities
- Lead complex transformational customer programs from planning to delivery.
- Manage project timelines, scope, resources, and budgets to ensure on-time delivery.
- Collaborate with stakeholders to understand goals and ensure successful implementation.
- Serve as primary contact for product feature requests and escalation of support issues.
- Communicate project status, risks, and issues to internal teams and customers.
- Maintain and update project plans and documentation in the project management system.
- Proactively identify and escalate risks and issues to minimize impact on project success.
- Provide guidance and mentorship to implementation teams and partner resources.
- Contribute to the improvement of service delivery methods and best practices.
Requirements
- Client-facing Project Management experience in enterprise software implementations, managing multiple projects concurrently.
- Extensive experience in project management disciplines, including documenting and maintaining project plans, risk issue action logs, and driving problem resolution in partnership with customers and Celonis executives.
- Strong communication skills and a background in consulting with a proven ability to manage stakeholders and project timelines.
- Experience in people managing consulting teams both onshore and offshore.
- Experience in positioning Services, writing proposals and statements of work within a complete ecosystem of customers and partners.
- A history of working with an ecosystem of partners and managed co-delivery.
- Ability to effectively set and manage customer expectations.
- Strong analytical skills, especially in applying technology solutions to core business problems.
- Ability and willingness to be certified in Celonis products.
- Project management certifications such as PMP, Prince2, or Safe Agile.
- Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or other related fields.
- Japanese language fluency level is a MUST.
Benefits & Perks
Great compensation and benefits packages including equity and restricted stock units
Generous leave for new parents from day one
Physical and mental well-being support including subsidized gym membership and access to counseling
Time off and virtual events on well-being topics
Clear career paths, internal mobility opportunities, mentorships, and a dedicated learning platform
Hybrid working options
Ready to Apply?
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