Job Description
This role involves supporting and optimizing the Salesforce CRM system within a fast-growing SaaS company, including administration, user support, process modeling, and maintaining integrations, to enhance business operations and internal processes.
Key Responsibilities
- Support and administer Salesforce CRM to ensure smooth operation
- Resolve CRM-related support tickets and assist colleagues with tool usage
- Provide training, documentation, and best practice guidance for end-users
- Model and implement business processes as data structures within the CRM
- Maintain system integrations to ensure seamless processes and promote best practices
Requirements
- Student of industrial engineering, IT-based business administration, mathematics, business informatics, or of a comparable program.
- Think analytically, work in a structured manner, and quickly comprehend new topics and complex interrelationships to also present and explain them to various stakeholders.
- Can listen very well, are communicative, and feel comfortable as an interface between different departments and all levels of management.
- Have gained first experience with developing customer-facing interfaces, with application and software development.
- Ideally have basic knowledge in Salesforce CRM platforms.
- Very good knowledge of spoken and written English.
Benefits & Perks
generous PTO
hybrid working options
company equity RSUs
comprehensive benefits
extensive parental leave
dedicated volunteer days
gym subsidies
counseling and well-being programs
clear career paths
internal mobility
dedicated learning program
mentorship opportunities
Ready to Apply?
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